QC Technician I

Objective: The primary objective of this position is to inspect and test products to ensure they are without defects and meet specified performance standards.

Job Requirements: include the following essential duties and responsibilities. Other duties may be assigned.

• Develop a thorough knowledge of CHAUVET Product ranges including both operation and multiple-unit connectivity
• Visually and physically inspect all products to determine they meet specifications regarding packaging/presentation, physical appearance, performance, and functionality, using a range of necessary tools for testing.
• Safely and responsibly handle/operate hand tools such as calipers, power drills, screwdrivers, laser testers, light meters, heat guns, box cutters, and others as may be required. While wearing proper safety equipment.
• Document and report all issues to the QC Manager that could lead to customer dissatisfaction that could contribute to recurring defects and potential loss of sales. Provide timely feedback to the company regarding product failures or performance concerns.
• Ensure labeling, barcoding, and silk screening are accurate and correctly placed.
• Participate in department-wide training, cross-training, and mentoring programs for new and existing team members to increase personal knowledge of the CHUAVET brands of products.
• Develop skills that aid in the successful diagnosis of errors related to product operation or functions.
• Develop skills toward becoming an expert in the operation of all CHAUVET products, controlling via DMX/Art-Net and various other control protocols. 
• Partner with Customer Service. Repair Technicians, Sales, and Shipping personnel to meet and exceed CHAUVET Customer experience. 

Education and/or Experience: 

High school diploma or general education degree (GED); six months or more experience and/or training; or equivalent combination of education and experience in repair/service of lighting, small electronics, or technical products. 

Ability to interpret technical instructions, follow established procedures, and keep accurate records. Good observation and analytical skills. Attention to detail. Excellent communication and time-management skills with the ability to work independently with little supervision in a fast-paced environment. 

Physical Demands: 

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.