What are the responsibilities and job description for the ASSET DEVELOPMENT SPECIALIST position at Chautauqua Opportunities Inc?
Description
Position Data:
Title: Asset Development Specialist
Grade: 7 Exempt Non-Exempt X
Reports to: Housing and Community Development Deputy Director
Basic Function or Position Summary:
Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. Position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services. Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.66 /hourly
Security Clearance: CAPTAIN Security Access level 4, V, R
Requirements
Position Responsibilities and Specific Duties:
• Provide the following services for customers
• Assist in development of a plan to attain customer’s housing and asset goals that is consistent with the customer’s other life
goals and integrated with other services the customer receives
• Financial literacy
• Credit/debt counseling
• Homeownership pre-purchase counseling
• Post homeownership counseling
• Default/foreclosure prevention
• Bankruptcy counseling
• Housing Analysis
• Housing searches
• Track and report customer progress along asset continuum
• Track service data, input and maintain program tracking database. Reporting and data analysis as needed
• Comprehensive knowledge of divisional service options
• Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in
• Looks for ways to improve and promote quality; applies feedback to improve performance
• Promotes agency mission.
• Maintains confidentiality and complies with the code of ethics.
• Maintains consistent professional customer service.
• Job performance incorporates integrated service delivery model while promoting self-sufficiency.
• Other duties as designated by supervisor
Key Working Relationships:
A. Internal: Housing and Community Development Deputy Director, Division Management and staff
B. External: Customers, Lenders, Creditors
Supervisory Scope:
A. Number of staff supervised: 0
B. Titles supervised: N/A
Organizational Responsibilities:
• Adheres to all policies and procedures
• Gathers appropriate documentation and tracks outcomes
• Participates in organizational committee structures as appropriate
• Participates in organizational and divisional management systems
Knowledge, Skills Required:
• Associate degree in Sciences Business, Human Services, required; Bachelor’s degree in Sciences Business, Human Services
preferred
• A minimum of one year experience in human, housing or financial services required
• Strong communication skills/verbal and written
• Strong Computer Skills
• Good interpersonal skills: consistent even attitude towards all customers
• Strong customer engagement and communication skills
• Bilingual preferred
• Good organizational skills, timely reporting
• Demonstrates sound judgment and problem solving ability
• Good written skills
Physical:
• Ability to lift up to and including 10-25 pounds of physical effort
Special Requirements
• Must be able to provide consistent even tempered customer service at all times
• Flexibility in work schedule
• Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter
• Valid Driver’s license
• Reliable transportation
• Ability to travel throughout the county
• Works compassionately with a diverse population
• Experience navigating community programs
Salary : $20