What are the responsibilities and job description for the Server (Heirloom Restaurant)/Seasonal Employment position at Chautauqua Institution?
The Heirloom Restaurant is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the historic Athenaeum Hotel. The culinary experience is managed by the Executive Chef. During the nine-week summer season the Heirloom Restaurant is open every day, serving breakfast, lunch, and dinner. During the pre-season (May) and post-season (September) the restaurant is open Thursday to Sunday for lunch and dinner.
About Your Compensation
Compensation for this position is $10.70/hour plus tipped earnings. Employees who are scheduled to perform work in a non-tipped capacity for 20% or more of their shift, attend required events like orientation or training, or do not average minimum wage with their combined tipped income each week will be paid a minimum wage of $16.00/hour.
About Your Work Day
- Set and reset section tables according to restaurant standards.
- Have a thorough knowledge of both the food and beverage menus, specials, and ability to up-sell.
- Have excellent interpersonal communication skills and good command of appropriate hospitality language.
- Accurately take guest orders and transfer to the POS system.
- Have an understanding of service times and assist with delivery of orders.
- Know and execute proper wine service.
- Know and execute heirlooms table service procedures.
- Have a basic understanding of the athenaeum hotel's history and activities and services within Chautauqua Institution.
- Perform server check-out report shift activities.
- All other duties as assigned.
About the Referral Program
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
Typically work a six or eight-hour shift with a start time that varies between 5am to 5pm.
About Living on the Grounds
No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.