What are the responsibilities and job description for the Gate Attendant (Safety & Security)/Seasonal Employment position at Chautauqua Institution?
The Parking Hut Attendant is part of the Ticketing & Sales Office team. Exceptional customer service and outstanding patron experience is part of the team’s responsibility. The entrances to the grounds at Chautauqua Institution are staffed by a Gate Attendant. In addition to scanning the credentials for entry/exit to the grounds, the Gate department staff greet patrons and provide directions as well as general information. The gates are typically staffed every day from 7:00 a.m. to 11:00 p.m.; hours of operation may vary based on business needs. The Parking Hut Attendant may stand for two to four hours during peak periods and is subject to environmental conditions such as weather, sun, wind and humidity.
About Your Compensation
Compensation for this position starts at $16.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $17.00/Hour.
About Your Work Day
- Greet patrons in a courteous manner.
- Scans & checks validity of patron passes & tickets.
- Assists patrons when the gate pass scans invalid.
- Provide patron with basic information and directs patrons to appropriate staff & locations as needed.
- Provide a positive patron experience by being professional in appearance and behavior.
About the Referral Program
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
Schedules are typically either a four or eight-hour shift with a start time that varies between 6:45 a.m. and 5:30 p.m. for a total of 20-35 hours per week. Scheduled hours may include evenings, weekends, and holidays based on business needs.
About Living on the Grounds
No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal-opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.