What are the responsibilities and job description for the Bus Operator position at Chattanooga Area Regional Transportation Authority?
Chattanooga Area Regional Transportation Authority
Job Description
Job Title:
Bus Operator
Department
Fixed Route
Status
Full-Time/Non-Exempt
Rate of Pay: $
23.35 - $27.47/Hr
Reports To
Transportation Manager
Company
CARTA (Chattanooga Area Regional Transportation Authority)
Location:
Chattanooga, Tennessee
Summary
The Fixed Route Bus Operator is responsible for safely operating a bus on an assigned route while providing excellent customer service to passengers. This role ensures adherence to schedules, assists passengers as needed, and maintains communication with dispatch and other CARTA personnel. The operator must also handle fare collection, operate accessibility equipment, and report incidents or mechanical issues in a timely manner.
Essential Duties And Responsibilities
Other duties may be assigned that are in keeping with the goals and objectives of CARTA.
Bus Operation And Passenger Service
Education:
High school diploma or equivalent preferred.
Prior experience in commercial driving, transportation, or customer service is a plus.
Skills
Strong communication and interpersonal skills.
Ability to operate a large vehicle safely in varying traffic and weather conditions.
Ability to handle stressful situations and provide excellent customer service.
Familiarity with two-way radio communication procedures.
CARTA is an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment for all employees.
Job Description
Job Title:
Bus Operator
Department
Fixed Route
Status
Full-Time/Non-Exempt
Rate of Pay: $
23.35 - $27.47/Hr
Reports To
Transportation Manager
Company
CARTA (Chattanooga Area Regional Transportation Authority)
Location:
Chattanooga, Tennessee
Summary
The Fixed Route Bus Operator is responsible for safely operating a bus on an assigned route while providing excellent customer service to passengers. This role ensures adherence to schedules, assists passengers as needed, and maintains communication with dispatch and other CARTA personnel. The operator must also handle fare collection, operate accessibility equipment, and report incidents or mechanical issues in a timely manner.
Essential Duties And Responsibilities
Other duties may be assigned that are in keeping with the goals and objectives of CARTA.
Bus Operation And Passenger Service
- Operate a bus over an assigned route while adhering to schedules and safety regulations.
- Monitor and ensure proper fare collection using the fare box.
- Answer passenger inquiries regarding routes, schedules, and CARTA services.
- Assist disabled and elderly passengers with boarding and exiting as needed.
- Operate wheelchair lifts and ensure securement of wheelchairs when required.
- Make ADA announcements if the automated system is not functioning.
- Communicate with CARTA personnel via two-way radio regarding operational concerns.
- Prepare detailed written reports regarding accidents, incidents, breakdowns, and mechanical issues.
- Maintain a courteous and professional demeanor when interacting with passengers, the public, and fellow employees.
Education:
High school diploma or equivalent preferred.
- Minimum CDL Class B with Passenger Endorsement
Prior experience in commercial driving, transportation, or customer service is a plus.
Skills
Strong communication and interpersonal skills.
Ability to operate a large vehicle safely in varying traffic and weather conditions.
Ability to handle stressful situations and provide excellent customer service.
Familiarity with two-way radio communication procedures.
CARTA is an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment for all employees.
Salary : $23 - $27