Administrative Support Specialist I - Tax

Are you highly organized and detail-oriented? Do you excel in managing multiple tasks efficiently while providing top-notch customer service and administrative support? Are you interested in working for an organization that supports your well-being and development? You may have found the role for you!  If you're a proactive, self-motivated individual with exceptional organizational skills, we encourage you to apply and be part of a dynamic work environment.

Performs difficult skilled administrative support work assisting with a variety of complex office assistance and administrative tasks, providing primary administrative support in a division or department, preparing and maintaining detailed, complex and/or confidential records and files, preparing complex and specialized reports, assisting the public and performing related work as apparent or assigned. Work is performed under the limited supervision of the department director.

• Types a variety of documents including correspondence, forms, reports, purchase orders, requisitions, resolutions, ordinances, proclamations, court orders, and related documents, etc. where knowledge of format and presentation is necessary; answers routine correspondence independently;
• Enters a variety of complex data into the computer system; gathers and compiles detailed information; prepares a variety of complex and specialized reports; checks and reviews a variety of data for accuracy, completeness, and conformance to established standards and procedures; enters and retrieves sensitive and restricted information into the computer system;
• Attends meetings of commissions, boards, and committees, compiles and types agendas and meeting minutes and prepares information packets including correspondence and action items; 
• Maintains daily calendar of appointments; schedules and coordinates inspections, meetings, appointments, conferences, etc.; makes travel and lodging arrangements and assists with event preparation and catering;
• Coordinates and assists with the budget process; processes accounts receivable, accounts payable, payroll, budgetary, and other financial data; codes and reconciles invoices with payment vouchers; prepares daily deposits; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations;
• Assists in the preparation and distribution of flyers, informational material, and newsletters; prepares and submits press releases, composes public notices, and ensures ads are published within required time frames;
• Greets visitors, citizens, and customers; answers telephone; provides information; forwards calls to appropriate party; assists the public with the completion of records, applications, etc., and directs visitors to appropriate party;
• Prepares and maintains a variety of office files, accounts, and other complex and specialized records; complies information and verifies data;
• Purchases supplies for employees and/or department as well as obtains approval for, enters, and tracks purchase orders; 
• Operates a variety of standard office equipment, performs light maintenance on photocopy and scanning equipment, and manages contracts;
• Maintains and updates department web pages and specialized databases;
• Assists with hiring of subordinate staff and fulfills the duties of subordinates in their absence;
• Performs other duties as assigned.

High school diploma or GED with coursework in secretarial science, business administration, or related field. Moderate experience in administrative support and office operations or an equivalent combination of education and experience.

• Comprehensive knowledge of the organization and functions of the department and general administrative policies and practices; 
• Comprehensive knowledge of standard office practices, procedures, equipment, and office support techniques; 
• Comprehensive knowledge of business English, spelling, and arithmetic; 
• Ability to read, understand, and interpret difficult materials with complicated information that may contain excerpts from regulatory and/or legal documents; 
• Ability to keep office records and to prepare accurate reports from file sources;
• Ability to perform and organize work independently; 
• Ability to prepare effective correspondence on routine matters and to perform office management details without referral to supervisor; 
• Ability to operate standard office and computer equipment including the ability to operate specialized software;
• Ability to establish and maintain effective working relationships with associates and the general public.

Physical Requirements
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking, hearing, handling or feeling and repetitive motions; frequently requires standing, walking and reaching with hands and arms and occasionally requires climbing or balancing, stooping, kneeling, crouching, crawling, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities;  work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements
May require specific certifications and/or licenses depending on departmental assignment. 
Most possess a valid North Carolina driver's license.

Salary : $45,689 - $58,486