What are the responsibilities and job description for the Restaurant and Dining Concierge Manager position at Chatham Bars Inn?
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.
#PGH-CBI
Description
What you will have an opportunity to do:
Responsibilities
The Restaurant & Dining Concierge Manager will be responsible for but not limited to assisting and supporting the Food and Beverage Management team in the assigned outlet. The Manager will maintain a high standard of quality with regards to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the Forbes Standards, in addition to:
The Restaurant & Dining Concierge Manager will also be responsible for but not limited to greeting and welcoming guests by telephone, assisting guests with their restaurant reservations; explaining dining/outlet offerings, hours of operation, and making confirmation calls for future dining reservations. They will assist guests with reservations for restaurant events, holidays, and organizing and executing the events and holidays. Performing all duties and adhering to the Forbes Standards.
What are we looking for?
Qualifications
$30.00 / hr
$30.00 / hr
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.
#PGH-CBI
Description
What you will have an opportunity to do:
Responsibilities
The Restaurant & Dining Concierge Manager will be responsible for but not limited to assisting and supporting the Food and Beverage Management team in the assigned outlet. The Manager will maintain a high standard of quality with regards to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the Forbes Standards, in addition to:
- Greeting guests and assigning tables
- Handles guest complaints
- Contribute to the achievement of F&B revenue goals
- Strive to increase F&B guest counts while maintaining quality of service
- Review staffing needs daily and weekly
The Restaurant & Dining Concierge Manager will also be responsible for but not limited to greeting and welcoming guests by telephone, assisting guests with their restaurant reservations; explaining dining/outlet offerings, hours of operation, and making confirmation calls for future dining reservations. They will assist guests with reservations for restaurant events, holidays, and organizing and executing the events and holidays. Performing all duties and adhering to the Forbes Standards.
What are we looking for?
Qualifications
- Effective written and verbal communication skills,
- Superior customer service, telephone, and interpersonal skills
- Ability to work long hours
- Ability to sit for long periods of time
- Superior organizational skills
- Can work will independently as well as in a team setting
- Enjoying a fast-paced environment
- Follows direction well
- Being flexible with schedules and hours (including weekends & holidays)
- Basic computer skills are necessary
$30.00 / hr
$30.00 / hr
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Salary : $30