Manager, Quality Engineering (Development)

Job Description

Quality Engineering Manager

Location: Charleston, WV

• Remote
  
  

Basic Function

Lumin Digital is the digital banking platform of choice for credit unions and community banks across the country. As we scale our extensibility program, the Quality Engineering Manager will lead the team that makes Lumin the best platform to build on in the community financial institution (CFI) space.

This is a player-coach manager role. You will set strategy, lead and grow a team of developers, and get into the work when it counts, whether that’s shaping E2E and API testing architecture, working with developers to help them understand testing, or presenting to other managers. You will partner closely with other development managers and together you will define and execute a roadmap that elevates Lumin’s quality engineering to industry leadership.

Essential Functions, Responsibilities, Experience

• Work with the Team Lead to mentor a team of QE engineers, fostering a culture of quality, ownership, and continuous improvement.
• Help define and execute the QE roadmap, including test automation strategy, tooling, and coverage standards across the platform.
• Partner with development teams to embed QE practices into sprint ceremonies — planning, grooming, and retrospectives.
• Own end-to-end (E2E) and UAT test reliability, driving down flakiness and improving signal quality in CI/CD pipelines.
• Collaborate with SRE and DevOps to build and maintain CI/CD integrations for automated testing, including auth token management and environment stability.
• Establish metrics and reporting to surface quality trends early, enabling faster detection and resolution of regressions.
• Work cross-functionally with Product, Delivery, and Engineering leadership to align on release readiness standards.
• Manage QE capacity, hiring, and performance, ensuring the team is appropriately staffed and growing professionally.
• Champion a shift-left approach to quality, ensuring requirements and acceptance criteria are testable before development begins.
  
  

Position Specifications

Education

Bachelor’s degree in Computer Science, Software Engineering, or related field or 5 years of equivalent experience. MS degree or MBA preferred.

Experience

• Demonstrated experience building and delivering Quality Assurance and Quality Engineering platforms with 5 years of software engineering or related leadership experience.
• Strong engineering background with hands-on experience.
• Experience building and managing technical teams in a player-coach model, able to set strategy and roll up your sleeves when the team needs it.
  
  

Knowledge, Skills, & Abilities

• 5 years of experience in software quality engineering, with at least 2 years in a management or lead role.
• Strong background in test automation frameworks and E2E testing strategies for web applications.
• Hands-on experience with CI/CD pipelines (Jenkins, GitHub Actions, or similar) and integrating automated tests into build processes.
• Solid understanding of modern web technologies — JavaScript/TypeScript, Angular, or similar frameworks.
• Experience working in Agile/Scrum environments with short sprint cycles.
• Proven ability to build, grow, and retain high-performing QE teams.
• Outstanding communication skills and comfortable in a whiteboard session with engineers.
• Familiarity with the AI developer tooling landscape, the ability to evaluate and adopt AI-assisted testing tools to improve team throughput and test coverage.
• Naturally cross-functional, able to work fluidly with product, data, SRE, security, and sales without losing momentum.
• Experience in fintech, banking technology, or platforms serving financial institutions is a plus, but not required. Curiosity about the CFI space is.
  
  

Travel

Minimal, generally 12 days or less per year, ~2X team get-togethers a year.