What are the responsibilities and job description for the Host Busser position at Chateaubriand 36 and Alchemy Restaurant?
Job Summary
We are seeking a friendly and organized Host to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring efficient seating arrangements. This role is crucial in providing exceptional customer service and enhancing the overall dining experience.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and walk-in guests efficiently to optimize seating.
- Maintain an organized waitlist and communicate wait times effectively.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest inquiries and concerns with professionalism and courtesy.
- Assist in maintaining cleanliness and organization of the host area.
- Utilize POS systems for managing orders and payments as needed.
- Uphold high standards of hospitality and guest relations throughout the dining experience.
Skills
- Previous host/hostess experience is preferred, with a strong background in food service or restaurant environments.
- Excellent customer service skills, demonstrating a commitment to guest satisfaction.
- Strong communication skills, both verbal and written, to interact effectively with guests and team members.
- Familiarity with OpenTable is advantageous.
- Experience in hotel or guest services is a plus, enhancing the ability to cater to diverse clientele.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Knowledge of serving etiquette and hospitality best practices is essential.
- Proficient phone etiquette for handling reservations and guest inquiries professionally. Join our team as a Host where your passion for hospitality will shine!
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16