Memory Care Resident Care Coordinator

Chateau Retirement Communities

Are you passionate about providing exceptional care while keeping operations organized and running smoothly? Chateau Retirement Communities is looking for a compassionate, detail-oriented Resident Care Coordinator to support our Memory Care team. This is an excellent opportunity for someone who enjoys balancing administrative responsibilities with meaningful resident and family interactions.

As the Resident Care Coordinator, you will play a key role in supporting our Health Services Department by coordinating resident care processes, maintaining regulatory compliance, overseeing billing and scheduling functions, and helping ensure our residents receive outstanding care in a warm and welcoming environment.

What You'll Do

• Coordinate resident care conferences and collaborate with residents, families, nurses, caregivers, and other departments.
• Manage monthly resident billing, long-term care insurance billing, and respond to billing inquiries.
• Create, maintain, and adjust caregiver schedules while helping ensure appropriate staffing levels.
• Maintain resident records, care documentation, and caregiver task sheets.
• Assist with onboarding, training coordination, and ongoing education for care staff.
• Order and manage care supplies, resident pendants, and vendor relationships.
• Coordinate new resident admissions with the Marketing team.
• Help ensure compliance with Washington State Assisted Living regulations and Chateau policies.
• Support the Health Services Director and Memory Care Nurse Manager with administrative projects and daily department operations.

What We're Looking For

• Excellent organizational, communication, and time management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Professional, compassionate, and service-oriented approach.
• Experience working with older adults or in senior living preferred.
• Supervisory or leadership experience preferred.
• Experience with billing and scheduling systems (Yardi, Paycom or similar software preferred).
• Working knowledge of Microsoft Office.
• Familiarity with Washington Assisted Living regulations is preferred.
• Current Home Care Aide (HCA) or Certified Nursing Assistant (CNA) certification.
• Current CPR/First Aid certification.
• Current Food Handler Permit.

Why Join Chateau?

At Chateau Retirement Communities, we believe our employees are our greatest asset. We are committed to creating an environment where team members are supported, valued, and empowered to make a meaningful difference in the lives of our residents every day.

Position Details

• Status: Full-Time, Exempt
• Reports To: Memory Care Nurse Manager
• Schedule: Sunday - Thursday
• Salary: Starting at 81k per year plus bonuses

Chateau Retirement Communities is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

Salary : $81,000