What are the responsibilities and job description for the Site Visit Coordinator position at ChaseSource?
Job Title: Site Visit Coordinator
Location: Houston, TX
Employment Type: Remote, Full-Time
Description
We are seeking a Site Visit Coordinator to join our Business Process Delivery team, supporting healthcare providers in understanding and complying with Medicaid program requirements. This role combines in-person provider engagement with remote coordination and reporting responsibilities. The ideal candidate will be self-motivated, detail-oriented, and capable of managing a travel-based schedule while maintaining strong relationships with providers across a designated territory.
Responsibilities
- Serve as a remote field representative responsible for managing and servicing a designated territory
- Conduct scheduled and unscheduled face-to-face visits with providers to ensure adherence to Medicaid policies and procedures
- Travel daily within the assigned territory, up to 3 hours in each direction from home, using a reliable personal vehicle
- Mileage reimbursement provided at $0.70 per mile
- Maintain a strong working knowledge of Medicaid policies, internal processes, and available provider resources
- Independently manage workload and territory using various reporting and tracking tools
- Monitor personal performance and workflow to ensure timely and accurate completion of assigned tasks
- Establish and maintain positive, professional relationships with providers, peers, and internal workgroups
- Actively participate in remote team trainings, workgroups, and collaborative initiatives
- Meet all contractual and program obligations while promoting a consistent and professional presence in the provider community
Knowledge, Skills & Abilities
- Technical proficiency in Microsoft Office Suite and Adobe Acrobat
- Strong understanding of Medicaid policies and provider resources
- Effective interpersonal communication and relationship-building skills
- Ability to work independently and manage a travel-based daily schedule
- Analytical and reporting skills to monitor progress and manage workload
- Adaptability to balance remote work with individual and team responsibilities
- Time management and territory organization
- Independent decision-making and problem-solving capabilities
- Professional verbal and written communication skills
Requirements
- Must reside in the Houston, TX area
- Reliable personal vehicle for daily travel
- No visa restrictions
- Experience in provider-facing or healthcare support roles preferred
- Familiarity with state Medicaid programs
- Ability to self-monitor and work independently
- Strong organizational skills and attention to detail
- Comfortable working remotely and participating in virtual team activities
- No vaccination mandate required for this role
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ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.