What are the responsibilities and job description for the Regulatory Administrator position at Chase Plastics Services Inc?
PRIMARY PURPOSE OF POSITION:
To manage and administrate all customer requests for regulatory documentation. Responsible for the overall maintenance and organization of regulatory documentations for all materials purchased. Act as a liaison between customer and supplier to obtain documentation as pertains to the customers specific requirements and needs. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Predictable and dependable attendance is required.
- Serve as a customer advocate within the company to ensure total customer satisfaction.
- Adhere to the 2-hour call back policy for internal and external customers for phone, email, and/or fax inquires.
- Responsible for maintaining Quality Customer Service in accordance with Company Core Values (Core Ideology = Purpose Core Values).
- Maintain and update supplier Regulatory contact Information as needed.
- Contact suppliers to verify if material meets customer requested specifications/Requirements as needed.
- Act as liaison between supplier and customer for material regulatory documentation as requested by the customer, sales or customer service.
- Maintain, update and organize all product information, files for REACH RoHS, California Prop 65, Red List, etc. Ensure documents provided to customer are the most recent revision by monitoring regulations with frequent or known update schedules.
- Update all USMCA and FMVSS-302 on a yearly basis.
- Update USP Class IV and FDA information on a yearly basis.
- Provide customers with current year Conflict Mineral Report Template information as needed.
- Process all branded IMDS and PPAP requests.
- Adhere to proactive Regulatory Administration model and be able to train team members to adherence.
- Perform Special Projects as determined by staff manager(s).
- Focus on noted areas of improvement in your prior year Catalytic Coaching session. Implement the development recommendations discussed as well as your own areas that you?ve internally identified.
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