What are the responsibilities and job description for the Front Desk Agent position at Chase Hospitality?
Courtyard by Marriott Frisco
Location: 4884 Main St, Frisco, TX
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3p-11p Evenings
We are open 24hrs a day and 7 days a week all year around!
HOSPITALITY
We make sure our guests feel at home during their stay with us. The impact and first impression are always important for our hotels. From the warm welcome at check-in to check-out and providing an amazing stay for our guests!
Please Read Carefully!
What you’ll do
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms
- Recognition programs
What we’re looking for
- A warm, people-oriented demeanor
- A team-first attitude
- Someone who is flexible
- Team player
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors and Managers.
Pay: $15.50 per hour
Benefits:
- Employee discount
Application Question(s):
- Are you able to drive the hotel shuttle?
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $16