What are the responsibilities and job description for the Assistant General Manager position at Chase Hospitality?
Company Description
Chase Hospitality is a trusted name in the hospitality industry, consistently providing exceptional service and unforgettable experiences to our guests. Committed to excellence, we foster a culture of teamwork, innovation, and customer satisfaction. Our operations prioritize quality and attention to detail, ensuring that every guest interaction exceeds expectations. Based in Irving, TX, we are dedicated to building a team of professionals who are passionate about creating remarkable experiences in an evolving and dynamic industry.
Role Description
This is a full-time on-site role for an Assistant General Manager located in Irving, TX. In this role, you will oversee daily operations and staff management to ensure seamless service delivery and guest satisfaction. Responsibilities include handling operational processes, addressing guest concerns promptly, coordinating with various departments, and assisting the General Manager in executing strategic goals. You will also play a key role in fostering a positive work environment, managing budgets, and ensuring compliance with company policies and industry regulations.
Qualifications
- Strong leadership, team management, and interpersonal communication skills
- Excellent organizational, time management, and problem-solving abilities
- Operational experience, including budgeting, scheduling, and staff training
- Proficiency in using hospitality management systems and tools
- Customer service expertise with a focus on building positive guest experiences
- Familiarity with hospitality industry standards and compliance regulations
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)
- Previous experience in a leadership role within the hospitality industry is strongly preferred
- Ability to work flexible schedules, including evenings, weekends, and holidays as needed