FOOD SERVICE OPERATIONS MANAGER - CHARTWELLS K-12 - SOUTHERN MISSOURI

Job Summary

Reporting to the Regional Vice President (RVP), the Operations Manager will provide comprehensive support and assistance in planning, evaluating, implementing, and reporting on multi-unit operations for our K-12 food service accounts across 5 to 8 school districts in the Southern Missouri region.

This hands-on, boots-on-the-ground position involves overseeing operations in serving our Chartwells K-12 districts providing high-level mentorship, guidance, coaching, and training to associates. The Operations Manager will also assist in building strong client relationships, ensuring food quality and operational standards are met, and fully engaging in marketing promotions. Additionally, they will serve as a departmental liaison to customers, ensuring effective communication and fostering strong relationships. The ideal candidate will possess exceptional financial competence in leading multiple food service accounts.

Key Responsibilities:

• Assists with the overall leadership for all departmental functions to include managing, planning, directing, and evaluating departmental operations.
• Provides fiscal oversight of operations and provides financial reports to the RVP. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.
• Directly supervises and maintains responsibility for their unit within the department, including advising the efforts of and supervising management and other staff members.
• Participates in the development of short-term and long-term departmental goals and objectives
• Provides advice and input in matters pertaining to the administration of District-wide programs and initiatives that involve the Company.
• Provides advice and input in leading strategic plans and the development of coordinated programs.
• At the discretion of the RVP, serves as liaison and assists in the coordination of activities across departments to ensure that departments are not working at cross purposes to others.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.
• Advises with developing, and implementing new policies or revisions to existing policies.
• Stays abreast of developments in the field and participates in training and professional development sessions.
• Serves on various committees and user groups as requested.

Preferred Qualifications:

• Minimum Four year Bachelors degree
• Five plus years progressive management & leadership experience and a proven record of cost containment in a large complex organization with multiple units.
• Leader who is visionary with strong management, planning and communications skills. Must have the ability to see and understand the inter-connections between various operating units.
• General business acumen.
• Excellent interpersonal skills.
• High Customer Service and quality attitude, with great communication skills.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.