What are the responsibilities and job description for the Front Desk Agent position at Chartwell Hospitality?
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, You Will
Benefits
As a Front Desk Agent, You Will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Must have open availability to work any shifts including mornings, mids and evenings.
- Must be able to work weekends and holidays.
- Should have hotel experience, but not required.
- Familiarity with Hilton and PEP recommended.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Benefits
- Medical
- Dental
- Vision
- Life
- 401(k)
- Supplemental Insurance
- Professional Growth Opportunities
- Travel Discounts