What are the responsibilities and job description for the Move In Coordinator position at Charter Senior Living?
Charter Senior Living is a family-owned leader in the senior living industry, managing communities across the U.S. that offer independent living, assisted living, and memory care services. Guided by a commitment to caring culture, Charter prioritizes the needs of its residents, delivering exceptional personal service to enhance their quality of life. The organization values teamwork and fosters a supportive environment for employees while striving to make a positive impact on local communities. With its experienced leadership team, Charter aims to preserve the legacies of its residents by providing compassionate and high-quality care.
This full-time, on-site Move In Coordinator role is based in Chattanooga, TN. The Move In Coordinator will be responsible for assisting new residents with the move-in process, ensuring a seamless and positive transition experience. Key duties involve coordinating move-in schedules, managing resident files, maintaining accurate records, and collaborating with internal departments to ensure readiness. This role requires direct communication with residents, families, and staff, ensuring that all aspects of the transition are handled with care and professionalism.
- Strong communication, interpersonal, and customer service skills
- Organizational and time management skills with attention to detail
- Experience in coordinating events or logistics
- Ability to work collaboratively and foster teamwork
- Familiarity with senior living or similar environments is a plus
- Proficiency in administrative tasks, file management, and scheduling
- Compassionate, patient, and empathetic demeanor, with a focus on positively supporting residents during their transition
- High school diploma or equivalent; bachelor’s degree in a relevant field is an advantage