What are the responsibilities and job description for the Dining Services Director position at Charter Senior Living of Mequon?
Dining Services Director (CDM Required)
Charter Senior Living of Mequon | Mequon, WI
Salary: Up to $65,000 per year
Lead Senior Living Dining With Purpose, Quality, and Heart
Charter Senior Living of Mequon is seeking an experienced Dining Services Director / Food Service Director to lead our senior living dining program. This role is ideal for a Certified Dietary Manager (CDM, CFPP) with assisted living or healthcare dining experience who is passionate about resident satisfaction, food quality, regulatory compliance, and team leadership.
At Charter, dining is more than a meal—it’s a daily opportunity to Enhance the Human Spirit. We believe in honoring residents’ preferences, cultural traditions, and life stories through exceptional dining experiences, while also supporting our associates with stability, growth, and respect.
Our Mission
To Enhance the Human Spirit
Our Core Values
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
Why Join Charter Senior Living of Mequon?
We’ve Got You Covered…
Salary up to $65,000/year, based on experience
Get paid today with ZayZoon
Free medical insurance plan
Medical, Dental, and Vision coverage
Paid training, paid time off, and holiday pay
Career advancement and professional growth opportunities
Stable schedule and reliable hours
Supportive leadership team that values your expertise
Positive work environment where your voice is heard and respected
Position Summary
The Dining Services Director is responsible for the overall management and success of the Dining Services Department within our assisted living community. This role ensures high standards of food quality, customer service, sanitation, nutrition compliance, and operational efficiency while staying within budgetary guidelines.
The Dining Services Director plays a critical role in enhancing resident satisfaction and quality of life by delivering safe, nutritious, and appealing meals in a hospitality-focused senior living environment.
Key Responsibilities
Lead and manage all aspects of senior living dining services / healthcare food service operations
Ensure compliance with state, federal, and local regulations, including sanitation and food safety standards
Maintain CDM/CFPP compliance, menu standards, and dietary guidelines
Oversee staffing levels, scheduling, hiring, training, and performance management of dining team members
Manage food and supply ordering, inventory control, portion control, and cost management
Develop and implement resident-focused menus that support nutrition, preferences, and special diets
Ensure excellence in customer service, hospitality, and resident engagement
Maintain kitchen sanitation, safety standards, and infection control best practices
Collaborate with leadership and clinical teams to support resident care and satisfaction
Promote teamwork, accountability, and a culture aligned with Charter’s mission and values
Required Qualifications
Certified Dietary Manager (CDM) and Certified Food Protection Professional (CFPP) – required
Assisted Living, Senior Living, or Healthcare Food Service leadership experience required
Strong knowledge of dietary regulations, food safety, sanitation, and nutrition standards
Experience with budgeting, inventory management, and cost control
Excellent leadership, communication, and organizational skills
Passion for serving seniors and enhancing quality of life through dining excellence
What Our Associates Say
“It truly feels like a family at Charter.”
“The residents are an extension of my family now.”
“Charter actually lives its values—they put people first and truly believe in enhancing the human spirit.”
“At Charter, we’re encouraged to have fun while serving—and it truly shows in our culture.”
Ready to Lead Dining Excellence in Senior Living?
If you are a CDM-certified dining leader looking to make a meaningful impact in a supportive senior living community, we invite you to apply and grow your career with Charter Senior Living of Mequon.