Maintenance Generalist

Reports To: Administrator at Scofield Manor and Maintenance Supervisor

Department: Scofield Manor

FLSA Status: Non-Exempt 

Union: Teamsters Local 191 

Date Adopted: 9/30/2013

Revision Dates: 10/30/2025

Position Summary

This position is primarily responsible for preventative and reactive maintenance activities to ensure the safe and efficient operation of Scofield Manor, a residential care facility managed by Charter Oak Communities (COC). This position manages inventory order supplies, conducts regular inspections, and coordinates the work of contractors and vendors. 

Essential Duties and Responsibilities

Maintenance /Work Order System 

•    Create, complete, close out Yardi system work orders in a timely, accurate manner.

•    Complete preventative maintenance tasks as outlined in the established schedule.

•    Complete plumbing repairs, such as repairs of sinks faucets, stems, washers, toilets, showerheads, unclogging plumbing fixtures, snake drain lines, and water leaks repairs.

•    Complete basic electrical repair work, including replacement of fuses, switches, electrical outlets, light fixtures, bulbs and ballasts.

•    Provide service to heaters and furnaces, including water heaters and other appliances.

•    Troubleshoot and repair appliances, such as vacuum cleaners, lamps, televisions, cable boxes, telephones and other electronic items. 

•    Perform timely make-ready maintenance, including painting and cleaning of vacant or occupied rooms

•    Complete carpentry tasks, such as repairing and/or replacing carpentry related items, such as window screens, springs and balances for door locks.

Inspections/Record Retention

•    Maintain all regulatory inspections, such as safety checks, preventative maintenance, generator logs in an orderly manner to ensure adherence to regulatory compliance, resident safety, and managing liability.

•    Schedule, complete and document inspections, as outlined in the established schedule, such as fire extinguishers, sprinklers, generator, fire panel, and boilers.

•    Schedule vendors/contractors as needed and confirm that work is completed accordingly.

•    Proactively prepare for local, state Department of Public Health and other regulatory agencies to conduct unannounced inspections

Inventory Management/Ordering Supplies

•    Maintain accurate supply records to best manage finances, maintain efficient operations, and ensure resident satisfaction.

•    Order housekeeping and toiletry supplies, including laundry detergent, oil and propane, as well as an appropriate inventory of spare parts.

•    Order and change filters on all air conditioning and fan coil units.

Janitorial

•    Light sweeping, mopping, vacuuming, cleaning, sanitizing and trash removal, as needed.

•    Refinish floors (strip, seal and wax), as well as deep cleans carpets.

•    Assist residents by carefully managing, transporting, and inventorying personal belongings and prior approved furniture during move-in and move-out process.  

Safety/Other

•    Commitment to maintaining a safe and high-quality environment.

•    Be an active member of the Employee Safety Committee

•    Check all fire doors to ensure they are in proper working order.

•    Regular building and property walkthroughs to proactively identify small issues that need repair, mitigate liability risks, and ensure adherence to local safety standards and building codes.  

•    Clear snow from doorways, ramp, porch, and walkways, as well as proactively identify icy conditions and put down sand or salt before, if appropriate, and after contractor does snow removal.

•    Be available to work maintenance emergency shifts, when applicable 

•    Perform other related duties as required and/or assigned.

Knowledge, Skills and Abilities

•    Requires ability to follow verbal and written directions in English and follow-up accordingly.

•    Must possess patience, compassion, care, and the ability to maintain strong relationships with residents and staff.

•    Requires knowledge of maintenance equipment and the ability to recognize if maintenance task(s) requires maintenance supervisor and/or outside vendor.

•    Takes initiative to continue to learn and apply technical skills, as well as be a proactive problem solver. 

•    Ability to work independently without direct supervision.

•    Strong ability to recognize work needed without managerial direction. 

•    Use sound judgment in evaluating resident maintenance problems/requests.

•    Ability to learn Yardi work order system.

•    General knowledge of Microsoft Office.

Minimum Education/Experience Requirements

•    High school diploma and a minimum of two (2) years’ experience in building maintenance is mandatory. 

•    Valid driver’s license and ability to maintain it is mandatory.

Additional Requirements:

Successfully pass a pre-employment physical, drug screening, background, and reference checks

Physical Requirements:

Provided under separate cover.

This position description lists the most significant duties of this role. However, this description is not intended to be an all-inclusive list of responsibilities, skills or working conditions associated with the position. Although it is intended to accurately reflect the activities and requirements of the position, duties may be added, deleted, or modified as necessary. This description does not constitute a written or implied contract of employment.