What are the responsibilities and job description for the Incident Management (EDI Claims) position at Charter Global?
Job Title: Incident Management (EDI Claims)
Location: Columbia, MD (Hybrid)
Duration: 6 Months Contract
Data Analysis & EDI Processing
Analyze and process EDI 837/835 healthcare claims and XML files
Investigate claim errors (e.g., 999 rejections) and ensure data integrity
Write and execute complex SQL queries across multi-database (Oracle) environments
Documentation & Continuous Improvement
Develop and maintain SOPs, runbooks, and system documentation
Document monitoring design, workflows, and support processes
Contribute to continuous improvement initiatives and operational efficiency