What are the responsibilities and job description for the Supervisor, Multi Tenant Sales position at Charter Communications?
JOB SUMMARY
Support and assist Multi-Tenant Sales Manager by managing the day-to-day activities of the Multi-Tenant Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals
Supervise a team of Multi-Tenant Sales Representatives. May also manage other sales resources as assigned
Recruit, interview, hire and train Multi-Tenant Sales Representatives
Support of Multi-Tenant Sales staff will consist of approximately 70% field work and 30% office work.
Communicate territory assignments to Multi-Tenant Sales Representatives
Monitor the payroll process and ensure timely and accurate approval of all commissions payment
Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Assist with budget preparation and provide input on marketing issues and sales offers
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services, preferred
Knowledge of Community Sales practices
Vision ability close vision, peripheral vision, and ability to adjust focus
Education
Bachelors degree in business or marketing, or equivalent experience required.
Related Work Experience Number Of Years
Sales experience 1
Sales Supervisory experience preferred .5
Telecommunications and cable industry experience preferred
Certifications and/or Licenses
Valid drivers license, satisfactory driving record within Company required standards and auto insurance
WORKING CONDITIONS
Field and Office environment
Travel as required
SMD420 2025-65541 2025
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
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EOE, including disability/vets