What are the responsibilities and job description for the Manager, Retail Mobile Sales position at Charter Communications?
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-JG
9S1180 2026-83708 9S1180 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
EOE, including disability/vets
Seeking a results-driven leader to shape the retail experience at Spectrum Franchise locations across your territory? As Retail Manager, Franchise, you'll drive operational excellence and sales performance by partnering with Franchise owners and management teams. Leverage your expertise to implement strategies that ensure consistent customer satisfaction and sales growth, making a lasting impact on Spectrum's brand presence.
How You'll Make an Impact
- Guide and energize the sales force by providing visionary leadership and strategic direction
- Achieve and surpass sales targets through coaching, training, product knowledge and store visits
- Ensure Franchise stores match the performance and customer experience of Spectrum-operated locations
- Collaborate with Franchise leadership to maintain optimal staffing and productivity levels
- Build and sustain partnerships to enhance point-of-sale service promotion by store teams
- Drive performance metrics, analyze sales data and optimize sales opportunities within assigned locations
- Resolve complex customer concerns creatively while fostering positive relationships
- Implement business plans and processes to improve operational efficiency and compliance
Working Conditions
- Flexible schedule may require evenings, weekends, holidays and occasional travel.
What You'll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 10 years in sales, operations, shrink management, visual merchandising, product launch or marketing strategies
Skills
- Strong leadership and motivational abilities
- Expertise in sales analysis and process implementation
- Ability to resolve complex customer issues creatively
- Proven team development skills
Preferred Qualifications
Education
- Bachelor's degree in related discipline
Experience
- 2 years in management role
- 4-6 years in a related field
- 1 year retail management with supervisory experience
- 1 year selling wireless/mobile products or telecommunications
Skills
- Proficient with Microsoft Word, Excel, PowerPoint and technical applications
- Excellent interpersonal, presentation and collaborative abilities
#LI-JG
9S1180 2026-83708 9S1180 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
EOE, including disability/vets