What are the responsibilities and job description for the Inbound Business Telesales Representative position at Charter Communications?
Do you excel at understanding business needs and providing solutions that drive results?SpectrumBusinessis seeking an Inbound BusinessTelesalesRepresentative to connect with small andmedium-sized businessclients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000a year! Andthat'snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career.
How You'll Make an Impact
- Respond to inboundsalescallsnationwide and meetkey performance standards
- Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing
- Present tailored sales proposals and maximize opportunities to selladditionalservices
- Maintainaccuratecustomer and sales records
- Work with support teams to complete sales and resolve customer inquiries
- Evaluate client locations for service feasibility and coordinate construction estimates
- Stay informed on competitors to effectively position Spectrum's offerings
Working Conditions
- Work is performed in a call center environment with avariableschedule that may include nights,weekendsand holidays, howevermost ofour agents work Monday through Friday
What You'll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 1 years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales
- Or 2 years of college education, associate's degree, or equivalent combination of education and experience
Skills
- Ability to read, write, speak, and understand multiple languages (English and Spanish)
- Provenprofessionalsales performance
- Knowledge of cable communications productslikevideo, data,andvoice
Preferred Qualifications
Education
- Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related)
Experience
- 2 years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
- 2 years ofcall center sales experience in business-to-business or telecommunications
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SIB130 2026-77286 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
EOE, including disability/vets