What are the responsibilities and job description for the Customer Facing Careers position at Charter Communications?
Job Description
Not sure which type of role at Spectrum is the right fit for you? We have Entry-Level to Leadership
roles within Sales & Marketing, Community Solutions, Field Operations and Customer Operations,
designed to develop your skills and grow your career. Let our Career Advisors help guide you to the
best role for you now and for your future.
Why Spectrum? We invest in you. Working at Spectrum is more than a job, it's an opportunity to
build a long and successful career. That's why we believe in offering a comprehensive compensation
and benefits package that rewards employees for their contributions to our success, supports all
aspects of their well-being, and delivers real value at every stage of life. We don't just say it, we
live it.
Overview of Front-Line and Leadership roles:
• Call Center -Our Call Center employees are invaluable resources for our customers. Each
call is its own reward, as you help customers navigate challenges and connect them to what
matters most. You'll be proud of the work you do and recognized for it by your team.
• Sales – Connect members of your community to what matters most. With opportunities in
Retail, Small Business, Community Solutions and more, you’ll provide customers with the
products and services they need to get connected - and get rewarded with commission and
new opportunities to advance.
• Field - Provide exceptional service to customers in their homes and businesses. In addition
to your technical skills, your ability to connect with people and represent us will be your
biggest strength in building customer relationships.
What else do we offer? Check out our Spectrum of Benefits:
• Competitive Compensation: Competitive starting wages, with significant opportunities to
increase your earnings based on your role
• Education Benefit: Earn Your Degree for Free – Over 300 tuition-free programs and up to
$10,000 tuition reimbursement per year for advanced degrees
• Retirement Plans: Retirement contribution of up to 9% of pay per year
• Paid Time Off: Including vacation, sick time, personal and holidays
• Core Benefits: High-quality and affordable, medical, dental and vision options,
healthcare accounts, life insurance and disability
• Connectivity Perks: Free and discounted Spectrum services including TV, Internet, and
Mobile
• Grow with Spectrum: On-the-job training and a dedicated focus on career development
More on Spectrum:
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise, and Spectrum
Reach) are powered and innovated by Charter Communications. Charter Communications
reaffirms its commitment to providing equal opportunities for employment and
advancement to qualified employees and applicants. Individuals will be considered for
positions for which they meet the minimum qualifications and are able to perform without
regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual
orientation, gender identity, or any other basis protected by federal, state, or local laws.
EOE, including disability/vets
Not sure which type of role at Spectrum is the right fit for you? We have Entry-Level to Leadership
roles within Sales & Marketing, Community Solutions, Field Operations and Customer Operations,
designed to develop your skills and grow your career. Let our Career Advisors help guide you to the
best role for you now and for your future.
Why Spectrum? We invest in you. Working at Spectrum is more than a job, it's an opportunity to
build a long and successful career. That's why we believe in offering a comprehensive compensation
and benefits package that rewards employees for their contributions to our success, supports all
aspects of their well-being, and delivers real value at every stage of life. We don't just say it, we
live it.
Overview of Front-Line and Leadership roles:
• Call Center -Our Call Center employees are invaluable resources for our customers. Each
call is its own reward, as you help customers navigate challenges and connect them to what
matters most. You'll be proud of the work you do and recognized for it by your team.
• Sales – Connect members of your community to what matters most. With opportunities in
Retail, Small Business, Community Solutions and more, you’ll provide customers with the
products and services they need to get connected - and get rewarded with commission and
new opportunities to advance.
• Field - Provide exceptional service to customers in their homes and businesses. In addition
to your technical skills, your ability to connect with people and represent us will be your
biggest strength in building customer relationships.
What else do we offer? Check out our Spectrum of Benefits:
• Competitive Compensation: Competitive starting wages, with significant opportunities to
increase your earnings based on your role
• Education Benefit: Earn Your Degree for Free – Over 300 tuition-free programs and up to
$10,000 tuition reimbursement per year for advanced degrees
• Retirement Plans: Retirement contribution of up to 9% of pay per year
• Paid Time Off: Including vacation, sick time, personal and holidays
• Core Benefits: High-quality and affordable, medical, dental and vision options,
healthcare accounts, life insurance and disability
• Connectivity Perks: Free and discounted Spectrum services including TV, Internet, and
Mobile
• Grow with Spectrum: On-the-job training and a dedicated focus on career development
More on Spectrum:
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise, and Spectrum
Reach) are powered and innovated by Charter Communications. Charter Communications
reaffirms its commitment to providing equal opportunities for employment and
advancement to qualified employees and applicants. Individuals will be considered for
positions for which they meet the minimum qualifications and are able to perform without
regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual
orientation, gender identity, or any other basis protected by federal, state, or local laws.
EOE, including disability/vets