What are the responsibilities and job description for the Front Desk Coordinator position at Charmoy Dental Associates?
The Front Desk / Dental Receptionist is the face of Charmoy Dental. This role is critical in ensuring smooth and efficient patient flow, from appointment scheduling and check-in to billing and follow-up. The ideal candidate is organized, friendly, detail-oriented, and has excellent communication skills, with a commitment to compassionate patient service.Key ResponsibilitiesPatient Interaction & Customer ServiceGreet patients warmly as they enter the office.Check patients in and out, ensuring all necessary paperwork (new patient forms, medical history, etc.) is completed and correctly filed.Answer and manage incoming calls, respond to inquiries, schedule/reschedule/cancel appointments, and follow up on no-shows.Provide clear, empathetic communication about office policies, treatment plans, and patient financial responsibilities.Why Work at Charmoy Dental?Be the first point of compassionate care for our patients — make a positive impact on their experience.Join a supportive, collaborative team that values professionalism and patient satisfaction.Opportunity for growth: cross-training to learn insurance coordination, treatment coordination, or other administrative roles.Competitive pay benefitsCompany DescriptionCharmoy Dental is committed to providing compassionate, high-quality dental care in a warm, modern environment. We strive to make every patient feel welcome, comfortable, and informed — from their first phone call through post-treatment follow-up. Our front desk staff are the first impression of our practice and play a pivotal role in delivering an exceptional patient experience.
Salary : $17 - $22