What are the responsibilities and job description for the Shipping Specialist position at Charlotte's Web?
Position Summary:
The Shipping Specialist will be reliable and demonstrate basic skills to perform routine tasks. The Specialist will flex within different areas of the warehouse departments and work with Warehouse Management to execute inventory goals and needs.
The Shipping Specialist will be reliable and demonstrate basic skills to perform routine tasks. The Specialist will flex within different areas of the warehouse departments and work with Warehouse Management to execute inventory goals and needs.
Essential Duties and Responsibilities:
Meet all responsibilities of a Shipping Associate
Serve as a subject matter expert and certified trainer for Movements, TXO In/Out, Replenishment, Forklift, and Wave Picker; serve as primary point of contact for system and process related questions
Operate forklifts and other material handling equipment to load, unload, and transport goods safely and efficiently within the warehouse.
Accountable for being trained and proactively working 1 additional assigned shipping function and 1 assigned inventory function, as directed by the warehouse leadership team
Intermediate NAV function
Capable of collaborating with the shipping and inventory teams to delegate team members for needed initiatives
Motivated and excited to train others in certified trainer functions
Process all returns and follow return protocol
Work collaboratively with the warehouse team as a whole to support efficiency initiatives and cross departmental training
Proactively take initiative to drive and contribute to continuous improvement projects in various warehouse processes
Showcase conduct aligned with a respectful work environment to both peers and supervisors
Communicate effectively to ensure effective working relationships with peers and supervisors
Maintain a clean, sanitary, and safe work area
Champion a culture of safety
Perform other duties as assigned
Meet all responsibilities of a Shipping Associate
Serve as a subject matter expert and certified trainer for Movements, TXO In/Out, Replenishment, Forklift, and Wave Picker; serve as primary point of contact for system and process related questions
Operate forklifts and other material handling equipment to load, unload, and transport goods safely and efficiently within the warehouse.
Accountable for being trained and proactively working 1 additional assigned shipping function and 1 assigned inventory function, as directed by the warehouse leadership team
Intermediate NAV function
Capable of collaborating with the shipping and inventory teams to delegate team members for needed initiatives
Motivated and excited to train others in certified trainer functions
Process all returns and follow return protocol
Work collaboratively with the warehouse team as a whole to support efficiency initiatives and cross departmental training
Proactively take initiative to drive and contribute to continuous improvement projects in various warehouse processes
Showcase conduct aligned with a respectful work environment to both peers and supervisors
Communicate effectively to ensure effective working relationships with peers and supervisors
Maintain a clean, sanitary, and safe work area
Champion a culture of safety
Perform other duties as assigned
Qualifications:
1-2 years’ experience working in a warehouse environment
1-2 years’ experience working with a warehouse management system
Intermediate Microsoft NAV competency
Strong attention to detail
Excellent collaboration and professionalism
Strong interpersonal, oral, and written communication skills
Positive attitude and strong work ethic
Strong planning, time management, and organizational skills,
Proficient with Microsoft Office 365
Physical Requirements:
While performing the duties of this job, the employee is frequently required to pick up and lift up objects, sit, stand, walk, bend, squat, and twist. The employee must be able to lift and/or move up to 40 pounds.
While performing the duties of this job, the employee is frequently required to pick up and lift up objects, sit, stand, walk, bend, squat, and twist. The employee must be able to lift and/or move up to 40 pounds.
Benefits:
Charlotte's Web offers a diverse, quality work environment, a great compensation package, and a comprehensive benefits package. Our benefits include medical/dental/vision insurance, pet insurance, 401K match, short and long-term disability, paid days off, and sick time. We are an Equal Opportunity Employer.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
Recruiting for this role ends on 12/8/2025.