Freelance Makeup Artist , Los Angeles

Description

What the job does{​{​{​{:}

}}}As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P's Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury's exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experien

ce.Sa

• lesStrive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS) and Items Per Transaction (I
• PT)Create Brand awareness through the sharing and demonstration of your product knowle
• dgeSeat customers for a makeup serv
• iceDemonstrating entrepreneurial spirit within the parameters of the Company guideli
• nesWork collaboratively to achieve and exceed team and counter go
• alsIntroduce new product launc
• hesConsistently promote the Tilbury Touch to the custom
  
  

ersCustomer Serv

• iceLead by example at all times to promote the Tilbury Touch and exceptional customer serv
• iceDeal with customer queries, through the use of sound judgement and achieving positive outco
• mesSeat customers for a makeup serv
• iceWorking quickly and accurately in time pressured conditi
• onsTake every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guideli
• nesFollow up extensively with clients to establish a productive, sales producing client b
  
  

aseTeam W

• orkAssist in the execution of events meeting both booking and sales go
• alsDemonstrate a positive and cooperative approach towards your work and your colleag
• uesContribute to individual and team development plans through constructive feedb
• ackMaintain high standards of timekeeping on counter to ensure team efficie
• ncyAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all ti
• mesRecognize and celebrate great performa
  
  

nceOperati

• onsEnsure that the counter is ‘customer ready' from open to close of busin
• essMaintain excellent counter hygiene standards. Clean display units, tools and testers throughout the
• dayAssist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to custo
• merAdhere to the Company cash loss prevention procedures and security polic
• iesImplement visual merchandising, new launch displays and collateral placement as directed by the management t
• eamComplete administrative tasks in a timely and accurate man
• nerRaise operational issues for resolution in a timely man
  
  

nerStore and Retail Partner Relationsh

• ipsEstablish and develop a cooperative and mutually respectful relationship with the store retail colleag
• uesMaintain the store standards and policies at all ti
• mesProactively suggest win-win opportunities to drive sales within store colleag
• uesContribute to individual and team development plans through constructive feedb
• ackMaintain high standards of timekeeping on counter to ensure team efficie
• ncyAssist and maintain an atmosphere of open and positive communication, professionalism and creativity at all ti
• mesRecognize and celebrate great performa

nce