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Director of Student Services Planning and Logistics

Charlotte-Mecklenburg Schools
Charlotte, NC Full Time
POSTED ON 11/24/2025
AVAILABLE BEFORE 12/14/2025
General Definition of Work

The director of student services planning and logistics, under limited supervision, performs senior level work with considerable decision-making discretion in the design, implementation, delivery, and management of innovative solutions that deliver Student Services support and resources across the district. This position supports the implementation of Student Services initiatives and monitors impact on student outcomes. Employee performs advanced and supervisory work related to a wide variety of programs and activities and ensures alignment to student outcome focused governance (SOFG) goals and guardrails. Employee performs district-level work to carry out Board of Education policies under the direction of the Associate Superintendent of Student Services.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

Market Pay Grade 10 Non-Certified Staff/Full-time, 12 months

Reports To

Associate Superintendent of Student Services

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

  • Adhere to all state, federal, and local laws, policies, and procedures
  • Lead, manage, supervise, and evaluate assigned programs/staff in the district
  • Investigate, analyze, and formulate methods for handling special projects/reports
  • Monitor and participate in the development and administration of the department budget
  • Develop long-and short-range goals and objectives for the improvement of systems and processes within each of the student services departments
  • Direct, lead, and coordinate district/state professional initiatives
  • Monitor timelines and progress towards milestones and deadlines
  • Establish and implement best practices, protocols, policies, and procedures for the distribution of district-wide support for discipline, student support and resources
  • Develop and monitor systems that measure the effectiveness of student services support and resources; make recommendations and support continuous improvement efforts
  • Assist schools in developing, implementing, and monitoring SOFG projects and professional development planning
  • Oversee access to disciplinary resources and enforcement of student code of conduct for all students
  • Plan district-wide programs of professional development based on a needs assessment for all departments
  • Collaborate with key stakeholders in the development of training plans focused on increased attendance, engagement and goal setting for all students.
  • Facilitate professional development and organize division updates for meetings as needed/required
  • Complete local, state, or federal surveys and reports accurately and promptly
  • Participate in professional development workshops and leadership training
  • Create an inclusive environment with positive communication/public relations
  • Perform related work as assigned or required

Knowledge, Skills, Abilities

  • Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies
  • Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school systems
  • Comprehensive knowledge of staff development practices, procedures, and techniques
  • Comprehensive knowledge of how to utilize appropriate data and information to make instructional decisions for students
  • Demonstrated knowledge and understanding of various learning styles, curriculum development and program evaluation, effective instructional strategies, classroom management, learning assessment and diagnosis, and research related to learning
  • Skilled in the use of current software to include word processing, spreadsheets, and desktop publishing applications
  • Ability to manage multiple small-scale and large-scale project simultaneously
  • Ability to learn and use specialized tools, equipment or software related to business needs
  • Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
  • Ability to direct and evaluate the work of others
  • Ability to communicate effectively
  • Ability to reason, make judgments, and maintain effective working relationships
  • Ability to employ positive communication skills in all settings/mediums
  • Ability to problem-solve utilizing sound judgment
  • Ability to maintain confidentiality regarding school system business
  • Ability to take initiative, work independently, and exercise sound judgement
  • Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
  • Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
  • Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Education And Experience

  • Bachelor's degree in a related area required; Master's degree preferred
  • Minimum of five (5) years of related experience preferred
  • Valid NC DPI licensure required; School Administrator licensed preferred
  • Equivalent combination of education and experience

Special Requirements

  • Possess and maintain a valid driver's license or ability to provide own transportation
  • Travel to school district buildings and professional meetings

Salary.com Estimation for Director of Student Services Planning and Logistics in Charlotte, NC
$71,772 to $90,014
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