Full Time Receptionist & Part time Petcare ($14/hr base & $13/hr & $3+ potential in tips)

Job Overview

Full Time Receptionist

$17 /hour potential. (Hourly pay of $13 with generous tips averaging $3 per hour based on consistent historic track record)

We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, manage reception operations, and support office functions with excellent customer service and administrative skills. This role requires a friendly demeanor, strong organizational abilities, and proficiency with office technology to ensure smooth daily operations across various departments.

Duties

• Greet visitors and clients in a courteous and professional manner, providing exceptional customer service.
• Manage phone systems, screen calls, and direct inquiries appropriately.
• Handle front desk responsibilities including scheduling appointments & verifying vaccinations .
• Perform data entry, filing, and document proofreading to ensure accuracy and organization.
• Utilize excel , word & other office management software for daily tasks.
• Support administrative functions such as calendar management, email correspondence, and supply inventory.
• Maintain a clean and organized reception area to promote a welcoming environment.
• Provide support for clerical duties including typing, proofreading, and document preparation.
• Handle customer support inquiries via phone or email with professionalism and efficiency.
• Perform additional office management duties as needed to facilitate efficient workflow.

Experience

• Previous office experience or clerical experience preferred; familiarity with front desk operations is a plus.
• Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills.
• Experience with phone systems and office management software's.
• Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
• Excellent phone etiquette, proofreading abilities, and attention to detail are essential.
• This role offers an opportunity to be an integral part of our team by ensuring efficient office operations while providing outstanding support to clients and staff alike.

Petcare Specialist

We are seeking reliable Part-Time Pet Care Specialists to support our daily animal care operations. This is a hands-on role that requires flexibility, initiative, and a strong work ethic. While part-time hours may vary, availability and dependability are essential due to the nature of animal care.

Part-time does not mean limited availability. This role is ideal for candidates who want part-time hours but can still commit to a flexible schedule.

AVAILABILITY REQUIREMENT (NON-NEGOTIABLE)

To be considered, applicants must:

Be available for a variety of shifts

Have minimal to no schedule restrictions

Be available to work weekends and holidays

Understand animal care is a 365-days-a-year responsibility

Applicants with fixed schedules or inability to work weekends or holidays should not apply.

KEY RESPONSIBILITIES

Leash walking and supervised outdoor breaks

Feeding and administering medications as directed

Intake and departure body checks

Cleaning kennels, yards, dishes, laundry, and potty messes

Monitoring pet behavior, health, and stress

Learning dog temperament, body language, and socialization cues

Assisting with individual and group play

Communicating professionally with clients and team members

Supporting team operations during high-volume periods

WHAT WE ARE LOOKING FOR

Dependable and punctual team members

Comfortable with physical, hands-on work

Ability to work efficiently in fast-paced environments

Willingness to learn and take initiative

Strong communication and teamwork skills

REQUIREMENTS

Must meet state minimum age requirements

Ability to lift and handle dogs up to 50–75 lbs.

Ability to perform physical tasks for extended periods

Reliable transportation

PREFERRED EXPERIENCE

Animal care or customer service experience

Willingness to learn dog behavior and handling skills

Pay: From $14.00 per hour

Benefits:

• Employee discount

Experience:

• Customer service: 1 year (Required)
• Pet Vaccine Knowledge: 1 year (Required)
• Data entry: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Indian Trail, NC 28079 (Required)

Work Location: In person

Salary : $3 - $17