Clinical Assistant- Reserve Staffing (47624)

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing exceptional patient care and a collaborative clinical environment.

CEENTA is hiring a Clinical Medical Assistant to support providers in a fast-paced, patient-focused healthcare environment. This role is ideal for candidates seeking hands-on patient care experience, medical assistant training opportunities, and career growth in healthcare.

What you will do:

• Greet and room patients; document history including vital signs, medical histories, and allergies
• Assist Providers with exams, treatments, and in‑office procedures
• Administer medications and collect lab specimens
• Provide patient education and serve as a scribe when needed
• Schedule appointments, procedures, and surgeries
• Respond to patient messages and prescription requests
• Accurately document patient information in electronic medical records (EMR/EHR)
• Clean and restock exam rooms; sterilize equipment and maintain OSHA‑compliant safety standards.
• Maintain clinic supply inventory and place orders when needed.
• Support the onboarding and training of new staff and apprentices.
• Collaborate with Providers and clinical team members to ensure efficient patient flow and high‑quality care.
• Travel to other CEENTA locations as needed.

A Typical Day

Your day begins by welcoming patients and bringing them to exam rooms with a warm, professional approach. You’ll record medical histories, vital signs, and medication updates in the EHR before assisting the Provider with examinations and procedures. Throughout the day, you’ll sterilize rooms and equipment, respond to patient messages, process prescription refill requests, schedule follow‑up visits and surgeries, and keep documents and work queues updated. You’ll balance both clinical and administrative tasks to ensure smooth, efficient patient care from start to finish.

Schedule:

• Work hours will fall Mon–Fri, between 7:30a–5p pending provider’s schedule; occasional early or late clinic rotation.
• Willing to travel between clinic sites as needed.

Ready to Apply?

If you’re passionate about delivering excellent patient care and want to grow in a clinical setting, we encourage you to apply today.

Education

High school diploma or equivalent required.

Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or successful completion of one of the 3 other approved routes as defined by the American Medical Technologists (https://www.americanmedtech.org/Get-Certified/RMA-Eligibility) or graduate of an accredited program for an equivalent certification preferred. 

Experience

One to two years’ experience as a medical assistant in in primary care or otolaryngology preferred.

Certificates, Licenses, Registrations

Current Certified Medical Assistant (CMA) certification from the Certifying Board of the American Association of Medical Assistants (AAM) OR Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) or equivalent certification/licensure preferred. Current Licensed Practice Nurse from the NC or SC Board of Nursing.  It is the employee’s responsibility to maintain certifications and provide proof of certification or licensure.

Current BLS Certification from the American Heart Association or American Red Cross preferred.

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Clinical Assistant functions in a multi-specialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases, and therefore, may be required to wear personal protective equipment at times. This position routinely uses standard medical office equipment as well as standard medical diagnostic equipment.

Supervision

This position reports to the Operations Manager as well as the Operations Supervisor when applicable, with clinical oversight from the Provider.

The position has no supervisory responsibilities.

Position Type and Expected Hours of Work

Hours are subject to variation based upon clinic needs.

Physical, Mental and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Occasionally assists with moving or position wheel-chair bound patients, clinical equipment; up to 300lbs  and office supplies up to 30 pounds
• Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or providers/staff

Mental Demands:

• Ability to problem solve
• Ability to work under pressure or in stressful situations
• Ability to make quick decisions
• Ability to thrive in fast-paced environments and multi-task
• Ability to use discretion and sensitivity

    Other Requirements:

• Active & Current Driver’s license
• Clean driving record
• Consistent and Reliable Transportation
• Polite and professional disposition

Travel

Occasional travel to other CEENTA clinic locations may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

A typical day for the Clinical Assistant involves collaborating with and providing clinical and administrative support to the Provider to ensure the delivery of high quality, compassionate patient care. The Medical Assistant greets patients with a warm, welcoming smile as they escort them to the exam room. They obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs and reconcile patient medications and allergies in the EHR system. They assist the Provider with patient examinations, treatments, and in-office procedures, cleaning and sterilizing rooms and equipment after each encounter. They perform an array of administrative duties, which include ordering supplies, stocking rooms, scheduling appointments, surgeries, and in-office procedures, responding to patient messages and prescription refill requests, indexing faxes and other documents, and monitoring work queues in the EHR system.