Operations Manager

Operations Manager wanted to assist in building systems, processes, and a team required to support a rapidly growing manufacturer in Gaston County. Highly organized, proactive, detail-orientated individuals that balance strategic with hands on execution and those who are looking for a leadership track position who enjoys improving processes, problem solving, and driving accountability are encouraged to apply.
The Operations Manager is a key operational leader for inventory, procurement, vendors, systems, quality coordination, reporting, and operational execution. It is an excellent opportunity to help build rather than simply maintain.
Why this role is Different

• Direct access to executive leadership
• Broad exposure to entire business
• Meaningful ownership rather than a narrowly defined corporate role
• Opportunity to grow into increasing operational leadership responsibility

Operations Manager Responsibilities:

• Manage PO’s and purchasing workflows
• Coordinate with suppliers and vendors to ensure materials are available
• Track orders and follow up proactively
• Support supplier performance and relationship management
• Maintain visibility into raw material, work-in-process, finished goods inventories
• Support inventory reconciliation processes and monitor it and shortfalls
• Improve inventory tracking systems and reporting
• Coordinate materials and finished products movement, support planning and fulfillment
• Coordinate with external manufacturing and logistics partners
• Ensure smooth handoffs between operational functions
• Support ERP implementation and adoption
• Improve operational workflows and processes
• Maintain operational dashboards, trackers, and reporting systems
• Drive process consistency across departments
• Develop and maintain operational metrics and KPIs
• Prepare weekly and monthly operational reports
• Support data-driven decision making
• Create visibility into operational performance
• Track improvement project milestones and action items
• Follow up on commitments and outstanding tasks
• Escalate blockers and risks appropriately
• Reinforce accountability and follow-through
• Create clarity around responsibilities and expectations
• Help build scalable operational systems
• Support quality documentation and record management
• Coordinate testing, holds, releases, and investigation workflows
• Maintain visibility into quality metrics and reporting
• Ensure quality-related information is organized and accessible
• Support corrective and preventive action tracking
• Partner with engineering and manufacturing to ensure process compliance

Operations Manager Requirements:

• 5 years of experience in operations, supply chain, manufacturing, logistics
• Demonstrated ability to build structure and improve processes in a growing or changing organization.
• Experience managing projects, systems, or operational processes
• Excellent organizational and prioritization skills
• ERP systems or business management software proficiency
• Advanced proficiency in spreadsheets and reporting tools
• Proactive communication and follow-through skills
• Ability to manage multiple priorities in a fast-paced environment
• Adaptable and thrives on working in expanding, frequent change noncorporate environments
• Demonstrated ability to operate independently while collaborating effectively across departments.
• Manufacturing, chemical, pharmaceutical, food production, or process industry experience
• Inventory management and procurement or supply chain experience, a plus
• Experience implementing or improving ERP systems preferred.
• Lean Manufacturing or continuous improvement experience

Charlotte Extraction Labs believes plant science deserves the same rigor, consistency, and operational excellence as any pharmaceutical manufacturer. We’re building the systems, processes, and team required to support a rapidly growing manufacturing operation, and we’re looking for an Operations Manager to help us get there.
Why join Charlotte Extraction Labs?
Working with a cutting-edge company driving innovation in natural products.
Contribute to meaningful advancements in wellness through science and technology.
Enjoy a collaborative work culture with the opportunity to grow into increasing operational leadership responsibility as the company scales.