What are the responsibilities and job description for the Front Desk position at Charlotte DentalPro?
We are hiring for an experienced Front Desk associate to join full-time our Dental Practice and become the first point of contact for our patients, managing all aspects of the check-in process and new caller to patient conversion. Dental experience is preferred but not required.
Our practice offers competitive compensation, paid time off in the form of earned vacation and holidays, as well as a generous medical insurance premium subsidy.
Responsibilities
- Perform all check-in tasks, support the checkout as needed
- Manage phone and online requests from new and existing patients, helping keep a full schedule for the dentist
- Collect necessary patient information upon checkin. Enforce healthcare protocols to assure patient and staff safety.
- Provide information about our services and advantages
- Collect check in payments and make patients feel welcomed
- Support other front desk staff as needed
Skills and Qualifications
- Have worked in a DENTAL front desk year position for at least 1 year
- High School Diploma
- Customer service attitude
- Excellent communication and organizational skills
- Reliable and able to commit to a full time schedule
- Bilingual (Spanish) not required but is a plus
Job Type: Full-time
Pay: $10.00 - $100.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $10 - $100