Community Services Coordinator

JOB SUMMARY
Performs supervisory and participatory work in planning, executing, and directing assigned activities, programs, and special events. Executes recreation or historical programs, schedules activities, contracts special events and courses; supervises and trains assigned staff; and performs internal office administration functions and fee collection.  Work requires an understanding of the interests and characteristics of various age groups and the ability to apply this knowledge in the supervision of and the participation in activities.

ESSENTIAL JOB FUNCTIONS

• Coordinates historical and recreation programs, activities and events; creates, plans, and evaluates schedules programs, activities, and events; solicits sponsors; purchases, gathers, and sets up supplies and materials; conducts programs and events; and creates and manages facility event calendars/schedules. Maintains existing programs; maintains stock of program materials; and trains volunteers to assist with programming. 
• Administers all financial aspects of operations including intake of program, registration, facility rental fees; box office and concession monies; preparation of daily cash reports and receipts. 
• Creates, develops and delivers, and evaluates programming with community partners; builds program relationships with area schools, library and County staff, and other organizations; and identifies new opportunities for new programming partners.  
• Performs public relations duties; makes presentations; conducts interviews; creates and distributes flyers and brochures; writes and distributes press releases; and updates and maintains department website and social media accounts. 
• Assists in the maintenance of collections and exhibits; develops, fabricates, and installs historical exhibits; conducts research; cleans, measures, re-houses, and moves collection and exhibit items; and maintains related documentation.  
• Performs customer service duties; receives and responds to questions from the general public; and provides information and answers question. 
• Maintains inventory of department supplies and equipment; purchases office, archival and other supplies; and reconciles purchasing card statements.  
• Assists with monitoring and tracking expenditures to ensure compliance with approved budget.  
• Attends meetings of and provides updates to advisory boards, committees, and other special interest groups. 
• Performs basic administrative duties including written reports, memorandums, letters, and electronic correspondence, interaction with others, and communication through telephone and meetings. 
• Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.

 Education and Experience:
An equivalent combination of relevant training, education and experience:

• Associate’s Degree
• Two (2) years of relevant experience specific to the position in either historic preservation, cultural education, physical education recreation, or athletics.

Licenses and/or Certificates:

• Must maintain a valid driver’s license.

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Knowledge of event management including marketing, operations, safety, budget, box-office operations and financial reporting of large venues. 
• Knowledge of and ability to coordinate multiple events at various planning stages simultaneously. 
• Knowledge of the rules, techniques, and equipment requirements for various types of recreation or historical activities for all ages. 
• Knowledge and understanding of activities in a community historical or recreation program, including facilities. 
• Knowledge of the objectives and activities of social recreational or historical programs. 
• Knowledge of modern governmental office practices, procedures, equipment, and standard clerical and accounting techniques. 
• Experience in, and ability to plan, organize, and monitor small-scale social and leisure activities, and/or planning, developing, promoting and producing large, profit-making events in a setting that serves an attendance from 1,000 to 10,000, depending upon assignment. 
• Supervisory experience in recruiting volunteer seasonal staff and building teamwork to produce large events.  
• Analytical and research skills. 
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures. 
• Ability to maintain discipline and to solve disciplinary problems. 
• Ability to contribute effectively to the accomplishment of team or work unit goals, objectives, and activities. 
• Ability to make recommendations and to use resourcefulness and tact in solving new problems. 
• Ability to plan, organize, direct, and appraise the work of assigned personnel.  
• Ability to prepare effective correspondence on routine matters and to perform routine administrative functions without referral to supervisor. 
• Ability to ascertain priorities and meet deadlines and objectives. 
• Ability to maintain accurate records and reports. 
• Ability to establish and maintain effective working relationships. 
• Ability to provide internal/external guidance and customer assistance via all forms of communication. 
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to author reports, business correspondence, and procedure manuals. 
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

PHYSICAL DEMANDS
Stooping, crouching, walking, pulling, hearing, seeing up close, seeing far away, kneeling, reaching, talking, standing, finger movement, repetitive motions. Frequent lifting up to 25 pounds and occasionally up to 50 pounds. 

WORK ENVIRONMENT
Work is performed in a relatively safe, and secure work environment. Work is performed indoors and outdoors and can be exposed to temperamental changes (e.g., warehouses, covered loading docks, garages, etc.) or irate customers, extreme noise, odors, heights and/or dust. 

RISK/SAFETY CONDITIONS
The position requires some exposure or risk related to physical and/or mental health and safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.).

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

Salary : $21 - $27