What are the responsibilities and job description for the Cocktail/Server (Experienced) position at Charlie Clark's Steakhouse?
This is a tipped wedge job.
For server:
For server:
- Serve wine bottles in accordance with departmental standards.
- Engages in friendly conversations with guest whenever possible using the Provides personalized service and uses guest’s name at least twice during all interactions.
- Must effectively delegate service responsibilities to the assisting staff.
- Returns to each assigned table periodically to ascertain whether additional items are desired.
- Completes all established set-ups in a timely manner.
- Sets, cleans and resets tables.
- Responsible for maintaining all established service standards.
- Ensures that work area is clean and sanitary in accordance with city and state health department codes.
- Relays any guest compliments and complaints to the management.
- Responsible for providing excellence in service.
Cocktail Waitress Responsibilities:
- Taking orders, talking with customers, recommending items on the menu, serving food, and keeping accurate bills.
- Handling multiple tables, multi-tasking, and attending to customer’s needs in a timely manner.
- Cleaning, clearing tables, and returning plates and utensils to the kitchen area.
- Preparing stock items such as straws, and napkins during opening and closing shifts.
- Keeping up with food and beverage menu items, learning the items to be knowledgeable and make recommendations.
- Responsible for taking inventory of supplies and ingredients.
- Ensuring the proper age of customers before serving alcoholic beverages.
Cocktail Waitress Requirements:
- High school diploma or equivalent.
- Experience in serving beverages, fine dining, or restaurant establishment is preferred.
- Ability to physically carry heavy trays, walk, stand, and perform job duties.
- Cocktail waitress must have a friendly attitude and be attentive.
- Must be knowledgeable in alcoholic beverages such as cocktails, beer, and wine.
- Must meet the minimum age requirement to serve alcohol.
- Must be able to provide excellent customer service with high quality service.
- Keeps compliance of all local, state, and federal liquor laws.
- Must be available to work during peak hours, including weekends, holidays, and evenings.