What are the responsibilities and job description for the Customer Service Representative (Entry level) position at Charleston Technology Group?
Job Summary
We are currently hiring Customer Service Representatives to join our growing team. This is an entry-level friendly position with immediate openings available. In this role, you will assist customers, handle inquiries, and provide support to ensure a positive experience. No prior experience required—training is provided.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about services and policies
- Resolve customer issues in a timely and professional manner
- Maintain records of customer interactions
- Process basic requests, orders, or updates
- Work closely with team members to ensure customer satisfaction
Requirements
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer skills (email, data entry)
- Ability to multitask and stay organized
- Positive attitude and willingness to learn
- No experience required (paid training provided)
Preferred Qualifications
- Previous customer service or retail experience is a plus
- Experience handling phone or in-person support
Benefits
- Competitive hourly pay
- Weekly pay options available
- Health, dental, and vision insurance
- Paid time off and holidays
- Career advancement opportunities
- Supportive team environment
Schedule
- Monday to Friday
- Day / Evening shifts available
- Overtime opportunities
Pay: $18.00 - $26.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $26