What are the responsibilities and job description for the PM Restaurant Host / Hostess position at Charleston Marriott?
The purpose of the Host/Hostess is to greet guests with warm hospitality and ensure smooth operation so the guests receive a high level of service from all restaurant associates.
Essential Job Duties:
- Display friendly attitude greeting and seating guests. Seat and present guest with clean menus.
- Seat all stations equitably assuring equal distribution of parties.
- Keep reception area clean and neat.
- Know locations of all outlets and services.
- Answer phone properly and promptly giving name of restaurant and identifying self.
- Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
- Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
- Know what is happening on property in order to assist guests as needed.
- Assure smooth transition at shift change remaining on duty until relief is present.
- Collect and inspect all menus, discarding all worn ones and then replacing them.
- Keep Reservation Book up to date and accurate at all times
- Responsible for the use of a bank when needed.
- Be flexible, reliable and available for scheduling due to business demands.
- Assist with bussing tables, pouring water and resetting tables as needed
- Assist managers as necessary with light administrative responsibilities.
Job Type: Full-time
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
