Patient Access and Administrative Specialist

Charleston ENT & Allergy is seeking a Patient Access and Administrative Specialist to join our growing practice! This hybrid role will support both our Allergy Front Desk and Patient Communication Center on a set weekly schedule.

Location: Summerville Office

Hours: 7:45 AM - 4:45 PM

Schedule & Responsibilities

Patient Communication Center (Monday)

• Answer incoming calls for the practice
• Schedule patient appointments
• Register new patients and update patient demographics as needed
• Direct calls to the appropriate department
• Assist with incoming referrals
  
  

Allergy Front Desk (Tuesday through Friday)

• Check patients in and out for appointments
• Schedule patient appointments
• Collect patient payments
• Respond to patient inquiries via phone, fax, or in person
• Complete chart reviews for the following day’s cases
• Manage patient charts, including filing, maintenance, and transfers to other offices
• Verify and transmit schedules to transcription
• Enter patient demographics into the system
• Perform other duties as assigned
  
  

What We’re Looking For

We’re Seeking a Candidate With

• Excellent customer service skills
• High attention to detail
• Ability to work efficiently in a fast-paced environment
  
  

Join our dedicated team and help provide exceptional care to our patients!