What are the responsibilities and job description for the HR Benefits Specialist II position at CHARLESTON COUNTY, SC?
Job Description
DescriptionJoin Our Team as a Benefits Specialist I! Are you passionate about helping others navigate their onboarding, and benefits and retirement journey? Do you thrive in a customer-facing role where your attention to detail and problem-solving skills make a difference daily? If so, we want you on our team!
As a Benefits Specialist I, you’ll be the go-to expert for employees, HR department representatives and retirees, guiding them through the complexities of health, dental, vision and life insurance and other essential benefits. This is your opportunity to play a vital role in shaping a positive employee experience for Charleston County’s dedicated workforce.
Why Join Us?
* When you join Charleston County’s Human Resources Department, you’re not just taking a job-you’re joining a community. We’re committed to fostering a supportive, inclusive workplace where your ideas are valued, your growth is encouraged, and your work makes a real impact on the lives of others.
* We offer competitive pay, professional development opportunities, and a chance to shape the future of benefits administration for a dedicated team of public service professionals.
* The position will work in person at our Lonnie Hamilton III building, located at 4045 Bridge View Drive, North Charleston, between the hours of 8:30 and 5 Monday through Friday. The employee may be designated to report to work during hazardous weather or emergency conditions.
Ready to Make a Difference?
Apply today! Let’s work together to create a benefits experience that empowers employees to thrive.
HIRING HOURLY: $24.25 - $25.73
OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY
Duties and Responsibilities
What You’ll Do: Every day will bring new challenges and opportunities to make an impact. In this role, you will:
* Be a Trusted Advisor: Answer questions about health, dental, and life insurance, as well as flex spending and retirement, empowering employees with the knowledge they need to make informed decisions.
* Resolve Issues with Ease: Act as a bridge between employees, HR Representatives and insurance providers, ensuring smooth communication and quick resolution of any issues.
* Keep Everything in Sync: Maintain accurate workflows, update records, make payroll adjustments, review reports, and ensure everything runs like clockwork.
* Stay Ahead of the Curve: Attend workshops and training sessions to keep your knowledge sharp and stay up-to-date on new developments in benefits administration.
* Be Part of a Collaborative Team: Share your expertise, guidance, collaboration, and flexibility to help each other achieve the team's success.
Minimum Qualifications
Your Qualifications: Bring your expertise to the table with:
* High School Diploma or GED. An Associate’s Degree in Accounting, Business, Human Resources, or a related field is preferred.
* At least one year or more of experience working with benefits, including data entry, annual open enrollment processing, reporting, and resolving employee concerns.
* Proven success in an HR Generalist or Specialist role, or equivalent experience.
* Familiarity with benefits software, Microsoft Office Suite, SharePoint, and other tools that make benefits administration seamless.
* (Preferred) 1-2 years’ experience Benefit processing, Certifications like IPMA-CP, SHRM, or knowledge of federal and state benefits regulations.
Knowledge, Skills and Abilities
What We’re Looking For: We’re searching for someone who:
* Builds Trust: You’re approachable, empathetic, and ready to assist with a genuine customer-first mindset.
* Loves Solving Problems: You enjoy untangling complex issues and finding solutions that leave everyone satisfied.
* Team Player: You work side by side with your peers and assist when needed without hesitation.
* Thrives on Organization: You can juggle multiple tasks, prioritize effectively, and ensure every detail is handled with care.
* Leads with Positivity: You inspire confidence and foster collaboration among your peers and stakeholders.
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:
- Health, Dental, Vision and Life Insurance
- Optional Life and Disability Insurance
- Optional Medical and Dependent Care Spending Accounts
- Annual and Sick Leave
- Fourteen (14) recognized Holidays
- South Carolina Retirement System (SCRS) State Retirement Plan
- Police Officers Retirement System (PORS - as applicable)
- Optional Deferred Compensation Program
- Longevity and Merit Pay Increases
- Leadership, Professional and Skill Development Training
- Employee Assistance Program
- Employee Well-being Program
Salary : $24 - $26