Advanced Endoscopy Manager -- Endoscopy -- Memorial Hospital

Job Summary

The Advanced Endoscopy Manager is responsible for overseeing and managing all aspects of the advanced endoscopy department, ensuring high-quality care, operational efficiency, and the continuous development of clinical staff. This role involves the coordination of advanced endoscopic procedures, managing the endoscopy team, ensuring compliance with regulations, and fostering a collaborative environment between physicians, nurses, and administrative staff. The manager will also play a key role in optimizing resource utilization, implementing quality improvement initiatives, and ensuring patient safety and satisfaction.

Responsibilities

1. Leadership & Staff Management:
2. • Supervise and manage a multidisciplinary team including nurses, technicians, and support staff in the advanced endoscopy unit.
   • Provide training, development, and mentorship to staff to ensure clinical competency in advanced endoscopic procedures.
   • Perform staff evaluations, provide feedback, and implement corrective actions when necessary.
   • Foster a collaborative, supportive environment that emphasizes teamwork, communication, and the delivery of excellent patient care among all areas.
3. Advanced Endoscopy Services Management:
4. • Oversee the scheduling and coordination of advanced endoscopic procedures, ensuring efficient use of resources and timely patient care.
   • Develop and maintain policies and procedures specific to advanced endoscopic services in compliance with medical standards and healthcare regulations.
   • Monitor the delivery of care to ensure adherence to best practices, patient safety protocols, and high standards of clinical quality.
   • Ensure the proper use and maintenance of endoscopy equipment, including high-definition endoscopes, ultrasound equipment, and other advanced tools.
5. Quality Assurance & Improvement:
6. • Establish and implement quality assurance and performance improvement programs aimed at enhancing patient care, reducing complications, and optimizing procedure outcomes.
   • Collect, analyze, and report on clinical data related to advanced endoscopy procedures, patient outcomes, and department performance.
   • Participate in multidisciplinary meetings, providing insights into performance metrics and suggesting improvements based on data analysis.
   • Address and resolve any issues related to patient care, infection control, or equipment malfunction in a timely manner.
7. Compliance & Regulatory Oversight:
8. • Ensure compliance with relevant healthcare regulations, including HIPAA, patient safety standards, and infection control protocols.
   • Monitor regulatory changes and updates in endoscopic procedures and adapt policies accordingly to maintain compliance with industry standards.
   • Prepare for and support department audits, surveys, and inspections by regulatory bodies or accrediting organizations.
9. Financial Management:
10. • Assist with the budgeting and financial planning for the endoscopy department, including staffing, equipment procurement, and operational expenses.
    • Work with hospital administration to control costs while ensuring high-quality patient care and service delivery.
    • Monitor and manage the use of supplies, equipment, and technology to ensure efficient financial stewardship.
11. Collaboration with Physicians & Clinical Teams:
12. • Work closely with gastroenterologists, surgeons, and other healthcare professionals to ensure coordinated, patient-centered care during advanced endoscopic procedures.
    • Facilitate communication between departments and ensure that all required documentation is completed accurately and timely.
    • Attend clinical rounds and multidisciplinary meetings to discuss patient care, procedural outcomes, and potential areas for improvement.
13. Patient Satisfaction & Advocacy:
14. • Ensure patient and family education is provided regarding advanced endoscopic procedures, potential risks, and post-procedure care.
    • Address patient concerns and complaints in a professional manner, ensuring satisfaction and optimal patient experiences.
    • Advocate for patients throughout the endoscopy process, ensuring timely access to care and excellent outcomes.

Qualifications:

• Bachelor’s degree in Nursing, Radiology, Healthcare Administration, or a related field (Master's preferred).
• Minimum of 5 years of clinical experience in endoscopy, with some experience in supervisory or management roles.
• Strong knowledge of advanced endoscopic procedures, including ERCP, EUS, and other specialized techniques.
• Expertise in endoscopy equipment, patient safety, infection control, and regulatory compliance.
• Exceptional leadership, communication, and problem-solving skills.
• Proficiency in budget management, quality improvement processes, and data analysis.

Physical Requirements:

• Ability to lift and carry equipment up to 25 pounds.
• Ability to stand or sit for extended periods during the workday.
• Occasional exposure to patient-related bodily fluids and biohazardous materials.

Working Conditions:

• Full-time position with some on-call or after-hours availability.
• Work in a hospital or outpatient clinic setting, with potential for occasional travel between locations

Knowledge, Skills & Abilities

Education