What are the responsibilities and job description for the Front Office Manager position at Charles Towne Montessori?
Front Office Manager
Job Summary:
We are looking for a dedicated Front Office Manager to oversee all front desk operations and ensure exceptional customer service in our school community. This role is integral to the administration and is the first face of the school. The ideal candidate will be responsible for managing the front office staff, handling parent and guest inquiries, record keeping, event planning support, and support for Administration and teachers.
Duties:
- Supervise front desk operations and ensure smooth student check-in and check-out processes.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversees and is responsible for the completion of student files (DSS/DHEC/AMS)
- Maintain a clean and organized front desk area.
- Maintain school calendars.
- Utilize phone systems effectively to manage incoming calls.
- Fills in for staff as needed in the classroom.
- Supports the Administration and Staff as needed.
- Fosters a welcoming environment for families and guests by utilizing excellent customer service skills.
-Orders and organizes materials for staff.
-Attends board meetings and take minutes.
-Assists with school event planning, set-up, and execution.
-Assists with social media presence.
Qualifications:
- 2 or more years of administrative support
-Previous experience in front desk or hospitality management is required.- Excellent phone etiquette and customer service skills are essential.
- Exceptional organizational, oral, and written communication skills.
- Strong work ethic and multitasking abilities.
- Ability to prioritize needs and complete all daily tasks.
-Knowledge of the Montessori education philosophy a plus
If you are a detail-oriented individual with a passion for hospitality management and possess the skills mentioned above, we encourage you to apply for the Front Office Manager position. Join our school family and play a key role in providing exceptional service to our families, staff, and guests.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Charleston, SC 29407 (Required)
Ability to Relocate:
- Charleston, SC 29407: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000