What are the responsibilities and job description for the Sr Manager, Branch Compensation Strategy Sales Operations position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
As a Senior Manager, Branch Compensation Strategy within Retail Field Operations, you will play a pivotal role in shaping how we attract, retain, and support our client-facing sales professionals. This team is focused on enhancing both the employee and client experience by delivering strategic programs, scalable solutions, and data-driven insights that strengthen field performance. In this role, you will partner across HR, Compensation, Legal, Compliance, Technology, and Field Leadership to assess current-state compensation practices, identify gaps and opportunities, and develop forward-looking strategies that align with business objectives.
You will lead complex compensation initiatives from ideation through execution—translating business needs into actionable strategies, conducting detailed analyses to inform decision-making, and influencing outcomes through strong stakeholder alignment. This includes contributing to the development of a multi-year compensation roadmap, facilitating cross-functional forums to evaluate escalations and evolving needs, and driving adoption of compensation-related changes across the field. Success in this role requires strong problem-solving skills, comfort navigating ambiguity, and the ability to balance strategic thinking with operational execution to deliver meaningful, measurable impact for both employees and the organization.
In this role you will report to a Director in Field Operations.
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
As a Senior Manager, Branch Compensation Strategy within Retail Field Operations, you will play a pivotal role in shaping how we attract, retain, and support our client-facing sales professionals. This team is focused on enhancing both the employee and client experience by delivering strategic programs, scalable solutions, and data-driven insights that strengthen field performance. In this role, you will partner across HR, Compensation, Legal, Compliance, Technology, and Field Leadership to assess current-state compensation practices, identify gaps and opportunities, and develop forward-looking strategies that align with business objectives.
You will lead complex compensation initiatives from ideation through execution—translating business needs into actionable strategies, conducting detailed analyses to inform decision-making, and influencing outcomes through strong stakeholder alignment. This includes contributing to the development of a multi-year compensation roadmap, facilitating cross-functional forums to evaluate escalations and evolving needs, and driving adoption of compensation-related changes across the field. Success in this role requires strong problem-solving skills, comfort navigating ambiguity, and the ability to balance strategic thinking with operational execution to deliver meaningful, measurable impact for both employees and the organization.
In this role you will report to a Director in Field Operations.
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 3 years of program management or related experience, including setting strategic vision, developing business cases, and executing initiatives end-to-end
- Demonstrated ability to analyze complex business problems, synthesize data, and develop practical, scalable solutions
- Experience collaborating with cross-functional partners and influencing decisions through clear, effective communication
- Ability to navigate ambiguity, prioritize competing demands, and adapt to evolving business needs
- Strong relationship-building skills with the ability to partner effectively across multiple stakeholder groups
- Experience within financial services, with exposure to compensation strategy, incentive plan design, or related programs
- Familiarity with working alongside technology and product teams, including participation in platform, data, or system-related discussions
- Exposure to tools such as Salesforce, Tableau, Microsoft Teams, or similar systems supporting analytics, reporting, and collaboration
- Experience supporting change management or driving adoption of new programs or initiatives across distributed teams
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Salary : $102,000 - $150,000