What are the responsibilities and job description for the Manager, Software Development & Engineering position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Responsibilities
As a Manager – SRE & Operations in Client Data Technology (CDT), you will lead System Availability Engineering (SAvE) Teams for CAT & O2 applications, playing a critical role in ensuring availability of CDT eco systems, and guiding the development, automation, tooling and realization of SRE best practices. You will be responsible for:
Required Qualifications
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Responsibilities
As a Manager – SRE & Operations in Client Data Technology (CDT), you will lead System Availability Engineering (SAvE) Teams for CAT & O2 applications, playing a critical role in ensuring availability of CDT eco systems, and guiding the development, automation, tooling and realization of SRE best practices. You will be responsible for:
- Identifying tactical and strategic opportunities to improve service health, performance, reliability, and telemetry across CDT Platform
- Leading the team with data driven mindset focusing on addressing key performance metrics such as MTTD, MTTR, Availability in close collaboration with Trading development and IT Operations teams
- Leading the design, architecture and implementation of availability and resiliency roadmap that delivers on modernized tooling and metrics.
- Working closely with development team to define a sustainable operating model for CDT applications and its DB focusing on platform scale, availability, fault tolerance and performance.
- Leading the automation and Infrastructure as Code(IaaC) practices to ensure teams are following patterns to ensure repeatability, consistency and portability.
- Identifying toil and technical debt, develop a comprehensive plan and lead the team through the process of execution.
- Driving a shift-left mindset and influence architectural decisions to ensure resiliency and scale at the outset of software development process.
- Being a hands-on technical leader who will lead the team from the front and be able to inspire thought leadership in the tea
- Provide On-Call Support – Participate in an on-call rotation to ensure the reliability of CDT applications
Required Qualifications
- 9 years of software development and site reliability engineering experience supporting production applications on prem & in any public cloud environment, PCF and IaaS.
- 7 years of experience in software development and site reliability engineering (SRE), with a strong focus on cloud technologies.
- 5 years in DevOps engineering, with expertise in automating production operations and developing self-healing systems.
- 5 years hands-on experience with CI/CD tools, logging, observability, and telemetry solutions such as Bitbucket, Bamboo, GitHub, Jenkins, AppDynamics, Splunk, Prometheus, and Grafana.
- 3 years of proven ability to implement SRE principles, including SLIs, SLOs, error budgets, monitoring, blameless postmortems, and toil reduction.
- 1 year of Schwab technology domain experience gained as a current or recent contractor
- Strong proficiency in programming and automation using Python, Java, CloudFormation, or Terraform for Infrastructure-as-Code (IaC) solutions.
- Familiarity with Cloud Infrastructure platforms (AWS, GCP, and Azure)
- Deep understanding of Compute, Storage, Networking, Load Balancing, CDN, DNS, and Security stacks in cloud environments.
- Ability to work independently in a fast-paced, high-impact environment while collaborating effectively across teams.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders
- Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, CloudFormation, Terraform)
- Knowledge of databases - (SQL, Aerospike, Postgres preferred)
- Knowledge of IBM MQ, RabbitMQ and Kafka
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Salary : $90,000 - $200,100