What are the responsibilities and job description for the Manager, Enterprise Operational Risk Testing – Data Analytics position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Enterprise and Operational Risk Testing (EORT) team is part of the Corporate Risk Management (CRM) organization and executes objective and thematic evaluations of risk management activities across the Company. These quarterly evaluations include risk-based tests across enterprise risk governance, operational processes, standards adherence, as well as testing the design and effectiveness of controls across the Company’s Risk and Control Self-Assessment (RCSAs). Reporting to the Director of the EORT team, the Manager will be responsible for developing and implementing data-driven strategies to deliver Tableau analytical insights into business processes, supporting EORT’s evaluations and scaling our risk-based coverage along with our testing strategy. This will include automating routine testing through continuous monitoring techniques while ensuring high standards of data integrity and accuracy, improving the efficiency and effectiveness of our testing approach. You will also own the testing coordination resources, working with business contacts and data owners across the three lines of defense to obtain the appropriate data sources to support Schwab’s joint testing coordination efforts and reduce testing’s impact on business units. In addition, this role will also support execution on a limited number of assigned testing areas as capacity allows.
This role is an individual contributor but may manage team members on scheduled testing projects and will be expected to execute testing. This role requires occasional travel out of state for training or specific projects may be required (less than 5%).
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Enterprise and Operational Risk Testing (EORT) team is part of the Corporate Risk Management (CRM) organization and executes objective and thematic evaluations of risk management activities across the Company. These quarterly evaluations include risk-based tests across enterprise risk governance, operational processes, standards adherence, as well as testing the design and effectiveness of controls across the Company’s Risk and Control Self-Assessment (RCSAs). Reporting to the Director of the EORT team, the Manager will be responsible for developing and implementing data-driven strategies to deliver Tableau analytical insights into business processes, supporting EORT’s evaluations and scaling our risk-based coverage along with our testing strategy. This will include automating routine testing through continuous monitoring techniques while ensuring high standards of data integrity and accuracy, improving the efficiency and effectiveness of our testing approach. You will also own the testing coordination resources, working with business contacts and data owners across the three lines of defense to obtain the appropriate data sources to support Schwab’s joint testing coordination efforts and reduce testing’s impact on business units. In addition, this role will also support execution on a limited number of assigned testing areas as capacity allows.
This role is an individual contributor but may manage team members on scheduled testing projects and will be expected to execute testing. This role requires occasional travel out of state for training or specific projects may be required (less than 5%).
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications
- Equivalent experience or a Bachelor’s degree in Finance, Business Administration, Internal Audit, Accounting, Computer Science, Economics, or related area of study.
- 3 years of testing experience in audit, SOX, compliance, or enterprise/operational risk management.
- 2 years of experience using BI tool Tableau to build and implement automated data analysis.
- Proficiency in risk and control data analysis, strong ability to incorporate and understand mass information from a variety of sources to isolate anomalies and recommend an appropriate course of action.
- Strong PowerPoint presentation, written, and verbal communication skills with proven ability in communicating with senior staff, including executives.
- Experienced user in other visualization tools to render data-driven insights (i.e., Looker/PowerBI).
- Capability to use BI tools (e.g., Alteryx) effectively to explore and quickly analyze large datasets.
- Comfort with ambiguity and an ability to create a clear path forward.
- Experience in clearly communicating and documenting the results of complex analytics performed to the supported testing team.
- Clear understanding of regulatory environment that financial institutions operate within and strong knowledge of enterprise and/or operational related industry best practices and regulatory requirements.
- Ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information when others are reluctant to disclose it.
- Independent judgment with strong analytical, risk assessment, and auditing skills.
- Self-motivated along with the ability to supervise, engage and manage a diverse, inclusive team to bring projects and reporting to professional conclusion.
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance