What are the responsibilities and job description for the IT Project Manager - Workplace Services Engineering position at Charles Schwab?
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Workplace Services Engineering (WSE) is an organization within Schwab Technology Services that is embarking on a major transformation. We support Workplace Services, and we’re shaping the future of how people experience financial well‑being at work. We partner with leading employers to deliver innovative retirement, equity, and workplace financial solutions that help millions of participants build stronger financial futures. This is a fast‑growing, high‑impact business where scale meets purpose—where your work directly influences how people plan, save, invest, and succeed.
As a key growth engine for the firm, we’re investing more than ever to expand our capabilities, modernize platforms, and elevate the experiences we deliver to employers and their employees. Our teams work at the intersection of technology, service, and financial expertise—supporting workplace clients with solutions that scale, adapt, and deliver meaningful outcomes. Here, your ideas help shape what’s next for workplace financial services. If you’re energized by solving complex problems, collaborating across disciplines, and making a real difference in the workplace services industry, you’ll find your place here.
The Workplace Services Engineering – Stock Plan Technology organization leads the development and maintenance of Schwab's Workplace Services platforms to server our clients equity compensation and trade monitoring needs.
The IT Program Manager is responsible for leading the planning and delivery of complex, cross-functional enterprise technology programs that enable business strategy and improve platform stability, security, and client experience. This role drives end-to-end execution across multiple projects and teams, ensuring scope, schedule, budget, quality, and risk are actively managed and outcomes are achieved in alignment with organizational standards.
Position Responsibilities
Required Qualifications
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Workplace Services Engineering (WSE) is an organization within Schwab Technology Services that is embarking on a major transformation. We support Workplace Services, and we’re shaping the future of how people experience financial well‑being at work. We partner with leading employers to deliver innovative retirement, equity, and workplace financial solutions that help millions of participants build stronger financial futures. This is a fast‑growing, high‑impact business where scale meets purpose—where your work directly influences how people plan, save, invest, and succeed.
As a key growth engine for the firm, we’re investing more than ever to expand our capabilities, modernize platforms, and elevate the experiences we deliver to employers and their employees. Our teams work at the intersection of technology, service, and financial expertise—supporting workplace clients with solutions that scale, adapt, and deliver meaningful outcomes. Here, your ideas help shape what’s next for workplace financial services. If you’re energized by solving complex problems, collaborating across disciplines, and making a real difference in the workplace services industry, you’ll find your place here.
The Workplace Services Engineering – Stock Plan Technology organization leads the development and maintenance of Schwab's Workplace Services platforms to server our clients equity compensation and trade monitoring needs.
The IT Program Manager is responsible for leading the planning and delivery of complex, cross-functional enterprise technology programs that enable business strategy and improve platform stability, security, and client experience. This role drives end-to-end execution across multiple projects and teams, ensuring scope, schedule, budget, quality, and risk are actively managed and outcomes are achieved in alignment with organizational standards.
Position Responsibilities
- Lead enterprise programs from initiation through delivery, defining program structure, governance, milestones, dependencies, and success metrics.
- Develop and manage integrated program plans across workstreams, including resource planning, budgeting/forecasting, and vendor coordination as applicable.
- Establish and run program governance: status reporting, executive readouts, decision logs, and change control.
- Proactively manage risks, issues, assumptions, and dependencies; drive mitigation plans and escalate appropriately.
- Coordinate across architecture, engineering, infrastructure, operations, QA, and product teams to ensure cohesive delivery.
- Ensure delivery adheres to SDLC, change management, security, compliance, and operational readiness requirements.
- Track and communicate progress using agreed metrics (schedule, scope, financials, delivery health) and ensure stakeholder alignment.
- Drive continuous improvement of program delivery practices, templates, and tooling; mentor project managers as needed.
Required Qualifications
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience managing technology programs/projects with multiple workstreams and cross-functional teams.
- Demonstrated experience with enterprise delivery methods (Agile, Scrum, Kanban, Waterfall, or hybrid) and SDLC practices.
- Strong stakeholder management skills with experience communicating to senior leaders and influencing across organizations.
- Strong risk/issue management, problem solving, and decision facilitation skills.
- Experience with enterprise tooling (e.g., Jira/Confluence, Rally, Azure DevOps, ServiceNow, MS Project) and portfolio reporting.
- Excellent written and verbal communication; able to produce clear executive-level summaries and detailed plans.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Salary : $112,000 - $140,000