Senior Channel Operations Partner

Global technology company seeks Channel Partner/Reseller Partner. The Senior Channel Operations Partner oversees day-to-day partner operations, ensures compliance and certification integrity, and enables seamless sales and marketing execution across LATAM, APAC, and ANZ territories. We are seeking a highly confident Channel Operations professional who can effectively engage with internal account teams and external channel partners. This individual must be comfortable operating in high pressure environments, able to make sound decisions, and stand firmly behind those decisions. A thick skin, strong judgment, and executive level presence are essential for success in this role. This role is performed on-site five days a week. Base salary in the $120-140K range plus annual bonus opportunity.

Responsibilities:

• Manage global reseller operations, onboarding/offboarding, and contract administration for 1,200 partners.
• Oversee certification and compliance programs ensuring all partners remain fully authorized and revenue-ready.
• Administer government pricing (GSA, Canadian Gov) and resolve revenue recognition issues.
• Optimize partner performance via data-driven reviews—identify, evolve, or retire non-productive accounts.
• Support complex global deals, ensuring seamless CRM (SFDC/NetSuite) routing, partner alignment, and deal registration accuracy.
• Maintain and expand the Partner Relationship Management (PRM) system to support growth and compliance.
• Be the voice and advocate for the reseller community, enhancing collaboration across sales, marketing, and operations.

Qualifications:

• Bachelor’s degree and 5 years in reseller/channel operations; 2 years leading partner management.
• Proven success in a global technology environment a must.
• Strong business acumen, communication, and executive presence.
• Skilled at managing complexity, driving compliance, and building trusted channel relationships.