Director of Operations - College of Medicine

Mission Driven, Community Focused  About | Charles R.Drew University of Medicine and Science (cdrewu.edu)

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students.

CDU offers the only historically black Doctor of Medicine program west of the Mississippi and is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of South Los Angeles neighborhoods.

The primary responsibility of this position of, Director of Operations is to provide oversight and supervision of the day-to-day activities and ensure smooth operations within the College of Medicine (COM). Under the direction of the Dean, the incumbent is responsible for planning, organizing, and coordinating the business operations functions, including budgeting, procurement, academic services, human resources, office activities, IT, space and events,consultant/contractor agreements, vendor management, facilities coordination, and event planning.

The incumbent will participate in the College’s strategic planning with senior leaders and assist in preparing, collecting, and analyzing information relating to the success of CDU’s new medical school.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources:

• Supervise and train administrative staff and work-study students in the COM on CDU policies and proprietary
• Generate position requisitions in accordance with University policy
• Monitor and track the hiring lifecycle in collaboration with the University’s Office of Human Resources
• Serve as liaison between COM and the University's Office of Human Resources 

Vendor/Contractor Relations:

• Initiate and execute vendor/consultant contracts, source & procure vendors, target, identity, screen, and recruit prospective contractor/vendor partners.
• Partner with CDU Legal, Finance, Risk Management & Human Resources to execute consulting agreements
• Solicit bids for major projects
• Evaluate vendor qualifications to ensure they meet contractual obligations and maintain compliance with University policy
• Responsible for invoice development, management, and processing

Event Coordination:

• Supervise coordinators and other responsible persons in managing COM events including planning, meeting deadlines, and budget demands
• Nurture and build relationships with vendors, venues and other industry contacts to craft and implement creative and logistical aspects of all events.
• Research resources, make site visits and facilitate pre and post-event meetings
• Manage logistics for all events including contract negotiations, guests list, venue preparation, presentation materials, security, catering, entertainment, transportation, equipment, décor and marketing materials
• Evaluate the event’s success and prepare reports

Administration and Facilities:

• Coordinate activities related to strategic priorities for the Dean’s Office, such as the creation of new departments, institutes and centers
• Provide administrative staff support (directly and/or through oversight of assigned staff) for key Dean’s leadership and management committees
• Manage special projects, programs and other special initiatives as assigned by the Dean, that relate to the College, as well as to the Dean’s other senior leadership
• Perform strategic, operational and financial analyses, tied to the educational, research and clinical missions of the College; oversee and direct selected administrative functions with the College as defined by the Dean, including ones dealing with facility planning and utilization, information technology, human resources, institutional research and budget preparation
• Serve as negotiator, facilitator, liaison and/or intermediary to resolve internal or external administrative issues
• Evaluate the efficiency of business procedures according to organizational objectives and develop standard operating procedures (SOP) for the COM
• Compose and produce business correspondence, reports, and related materials
• Coordinate use of space and facilities in response to faculty/staff needs
• Project management, fundraising and development
• Provide direct support to the COM Dean and faculty
• Where needed, assist the Director of Administration and Finance with College financial reports
• When generated from the  Dean’s Office, review stipends and travel reimbursements; procure capital equipment, supplies and other purchasing items in accordance with the established acquisition and financial policies
• Where needed,

IT:

• Provide COM IT services and supervise all CDU IT activities within COM
• Manage Com’s use of One45, Exxact and other software as needed .
• Serve as the COM liaison to CDU IT

Other Duties and Responsibilities:

• Perform other duties as assigned

EDUCATION:

• Bachelor’s degree Master’s degree in Business Administration or Finance preferred

EXPERIENCE/QUALIFICATIONS:

• 2 years’ experience in a supervisory role
• Strong leadership and management abilities
• 2 to 5 years’ experience in accounting and or finance
• 2 or more years of managing experience in an academic medical setting preferred
• Knowledge of principles of accounting and financial management
• Extensive experience working with Non-Profit stakeholders
• Extensive healthcare experience, preferably in the management of academic medicine, faculty practice and hospital- based clinical operations

SKILLS:

• Exceptional strategic planning, problem solving and decision-making skills
• Ability to communicate effectively, both verbally and in writing
• Ability to create, compose and edit written materials
• Skill in management of space, equipment and material resources
• Ability to create innovative solutions and formulate action plans/alternatives
• Ability to develop, implement and monitor systems to support department goals
• Ability to gather data, compile information and prepare reports
• Ability to make administrative/procedural decisions and judgments
• Ability to supervise and train clerical staff
• PC proficient with working knowledge of PowerPoint, Access, and Word
• Database management skills
• Records maintenance skills
• Detail-oriented
• Skills in organizing resources and establishing priorities

COMPLEXITY:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional climbing, balancing, stooping, kneeling, crouching, crawling, reaching high and low levels, seeing far. Frequent standing, walking, sitting, finger movement, feeling with hands, and use of high acuity hearing, depth perception, and color vision. Constant clear speaking, conversational hearing, and seeing near.

WORK ENVIRONMENT:

• Position is on-site unless specific authorization from the manager.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
• Occasional exposure to extreme heat, temperature changes, wetness, humidity, confined spaces, and noises over 80 decibels.
• Occasionally required to work in confined space.

MENTAL DEMANDS:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional work on a variety of unrelated tasks. Frequent calculating, interrupted work, work on a variety of related tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Special Requirements:

• Ability to work effectively with a diverse community.

Compensation:

• $100,000 - $136,000 annual

Position Status:

• Full-Time, Exempt

Excellent benefits:  Medical, dental, vision, retirement plan, vacation accrues on first day of employment, wellness programs, 17 paid holidays per year, up to 16 hours of paid time off to participate in community service and much more.  

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.

Salary : $100,000 - $136,000