Demo

Lead Direct Support Professional

Charles Lea Center
Spartanburg, SC Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 11/5/2026
[](https://charleslea.bamboohr.com/careers)

### Lead Direct Support Professional

As a **LeadDirect Support Professional**, you will provide compassionate, hands-on support to individuals with intellectual and developmental disabilities in a residential setting. Your role is essential in helping individuals live as independently, safely, and meaningfully as possible.

#### Key Responsibilities

The Lead Direct Support Professional provides enhanced communication, training, and operational support to Program Managers, Direct Support Professionals (DSPs), and people supported. This role includes day-to-day direct support duties while offering leadership, mentorship, and administrative assistance to ensure high-quality services and efficient program operations.

Key Responsibilities

  • Administrative Support
  • Assist Program Managers with the Performance Development Process by providing required information.
  • Support completion of On-the-Job Training (OJT) for new hires and provide follow-up as needed.
  • Mentor new employees and assist with ongoing training.
  • Participate in pre-admission meetings and communicate needs for incoming individuals.
  • Monitor training data for people supported and provide corrective training.
  • Complete monthly quality assurance audits.
  • Provide emergency transportation and support as needed.
  • Coordinate with internal departments to ensure supplies and resources are available.
  • Assist with documentation for critical incidents and follow-up recommendations.
  • Attend routine meetings with the Program Manager to review updates and needs.

Training and Development

  • Support DSPs with daily operations, active treatment, and skill development.
  • Assist with assessments, monthly packets, and job process protocols.
  • Document services in Therap using required modules.
  • Submit maintenance needs through UpKeep.
  • Provide training on new procedures, initiatives, and licensing requirements.

Program and Services Support

  • Ensure adherence to Behavior Support Plans and guidelines.
  • Serve as Medication Technician and document medication administration in Therap.
  • Ensure meals meet dietary and health requirements.
  • Advocate for the needs and preferences of people supported.
  • Serve as backup for the Program Manager when assigned.
  • Ensure daily activities reflect the needs and desires of people supported.
  • Maintain documentation to meet licensing, compliance, and support standards.
  • Assist with scheduling and coverage when available.
  • Perform routine DSP duties, including transportation, meal preparation, medical support, and daily living skills.
  • Conduct monthly council meetings with people supported and upload documentation to Teams.

Program Specific - Supportive Living

  • Review and report key information to the Program Manager, including daily census, training objectives, appointment documentation, T-Logs, vehicle logs, and monthly required items.
  • Monitor medication supply, expiration dates, and refills; communicate with pharmacy, physicians, or families as needed.
  • Support health-related needs by coordinating with medical providers and ensuring Therap documentation is complete.
  • Serve as liaison for communication between shifts.

### Qualifications

To Be Considered For This Role, Candidates Must

  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent.
  • Have 2 to 4 years of related experience preferred (DSP, CNA, PCA, RBT, Med Tech, Caregiver, or similar roles).
  • Hold a valid driver's license.
  • Have basic computer skills and the ability to complete electronic documentation.

###

### Work Location Flexibility

This position is assigned to the Spartanburg area; however, Direct Support Profes ionals may be required to work at other **Charles Lea Center** locations as needed to meet staffing and operational needs.

### Physical Requirements

This position requires regular standing, walking, bending, lifting, and providing hands-on support to individuals. Employees must be able to lift up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

### Why Join Us?

At Charles Lea Center, you'll have the opportunity to make a meaningful difference every day by helping individuals achieve their goals, build independence, and thrive in their communities.

Salary.com Estimation for Lead Direct Support Professional in Spartanburg, SC
$64,731 to $87,773
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