What are the responsibilities and job description for the Business Development Representative position at Charles IT?
Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
As we continue to grow, we are excited to welcome a Business Development Representative to our exceptional team. In this fast-paced role, you will engage in daily conversations with potential cold leads, aiming to build trust and foster relationships for future opportunities. Success in this role involves being approachable and persuasive, with the ability to quickly understand diverse client needs and offer solutions that align with their goals. We’re seeking candidates who are patient, calm under pressure, and dedicated to making impactful connections through consistent communication.
Responsibilities
- Reach out to potential clients from a provided list to schedule appointments with team members.
- Support by answering incoming calls from prospective clients when needed.
- Clearly communicate how Charles IT operates and highlight what sets us apart from competitors.
- Ask thoughtful questions to understand each client’s current challenges.
- Demonstrate how our services address their needs and encourage them to meet with us.
- Accurately input client information into HubSpot.
- Go above and beyond to meet sales goals and build relationships that support future opportunities.
- Maintain detailed records of calls, sales, and any useful insights gained
- Other duties as assigned
- Demonstrated experience in telemarketing or a similar sales/customer service role.
- Proven success in meeting sales quotas, preferably through phone interactions is a plus.
- Familiarity with relevant computer programs (e.g., CRM software) and telephone systems is a plus.
- Proficiency in English.
- Ability to multitask and collaborate effectively within a fast-paced, client-focused team.
- Enthusiastic and committed to contributing to the growth of the company and its client base.
- Self-motivated with the ability to work independently with minimal supervision.
- Highly organized with strong attention to detail.
- A current, valid U.S. driver's license is required.
Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.
Commitment to Inclusion:
Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.