Teller

The position is in the Fiscal Service located in Asheville, North Carolina at the Western NC VA Health Care System. The primary functions of the position include the receipt, disbursement, examination, deposit, custody, and other clerical processing of cash items such as direct handling of the cash items and use of cash accountability control methods. The position also works with our veterans and staff, processing payments, collections, and answering questions as related to payments.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: receipt, disbursement, examination, deposit, custody, and other clerical processing of cash items such as direct handling of the cash items and use of cash accountability control methods..

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

Agent Cashiers/Teller performs a very critical role within the VA system, and functions independently with a broad knowledge base and receives minimal supervision. Duties involve cashier activities composed of the collection and disbursement of funds and proper distribution of cash items pertaining to the operation of the assigned Medical Center. In this capacity, incumbent is designated as an authorized Agent of the Treasury Department, and is personally held responsible for the Treasury's advance.

Duties to include but not limited to:

• Broad working knowledge of all banking, treasury, accounting procedure, policies to include regulations, practices, procedures, and policies concerning the receipt, disbursement and accountability of funds.
• Knowledge of a wide variety of interrelated steps, conditions, procedures or processes required to assemble, review, and maintain complex fiscal transactions.
• Knowledge of handbooks, and other financial regulations, laws, and requirements related to agent cashier/teller operations.
• Knowledge of Beneficiary Travel System and able to answer payment questions.
• Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, Power Point, Outlook,
• Knowledge of negotiability, validity and genuineness of cash items.
• Knowledge of automated financial system to reconcile errors that require an understanding of nonstandard procedures.
• Ability to analyze work requirements and determine resources, equipment and other needs to accomplish work assignments.
• Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.
• Balances funds daily. Reviews documents for acceptability, mathematical accuracy and completeness.
• Knowledge of debit and credit principles of each disbursement or collection in order to perform accurate accounting functions.

Work Schedule: Monday to Friday, 8 am to 4:30 pm
Position Description/PD#: Teller/PD04235A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Salary : $45,409