What are the responsibilities and job description for the Front Desk/ Receptionist position at Charles County Surgical Arts?
About Us
Charles County Surgical Arts is a patient-centered oral surgery practice committed to providing exceptional care in a welcoming environment. We are seeking a warm, professional, and highly organized Front Desk Receptionist to be the first point of contact for our patients.
Position Overview
As our Front Desk Receptionist, you will create a positive and efficient experience for every patient who walks through the door. This role is perfect for someone who thrives in a fast-paced medical office, enjoys helping people, and takes pride in delivering excellent customer service.
Key Responsibilities
- Greet patients and visitors with professionalism and a friendly attitude
- Answer and direct incoming phone calls; take accurate messages as needed
- Manage patient intake, including forms, insurance verification, and record updates
- Schedule, confirm, and modify patient appointments
- Process patient payments, record transactions, and provide receipts
- Maintain the cleanliness, organization, and welcoming appearance of the front office
- Assist with general administrative duties such as filing, scanning, and data entry
Required Skills & Qualifications
- Strong clerical and organizational skills with attention to detail
- Excellent interpersonal and customer service abilities
- Proficiency with computer systems and office software
- Clear written and verbal communication skills
- Ability to multitask while maintaining accuracy
- Proofreading skills and attention to documentation quality
- Previous medical or dental front desk experience preferred
- Experience with event planning is a plus, but not required
Benefits
- 401(k)
- Health, Dental, and Vision Insurance
- Paid Time Off
- Supportive team and positive work environment
Schedule
- Full-time
- 8-hour shift
- In-office position
Relocation Requirement
Applicants must be able to relocate to White Plains, MD 20695 prior to starting.
Join Our Team
If you enjoy helping others, excel in a professional medical office setting, and want to contribute to a team that values patient care and teamwork, we would love to speak with you.
Apply today and help us create an exceptional experience for our patients.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- White Plains, MD 20695: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $28